Housekeeping Trainer in Lakenheath

Immediate start available following a successful interview. Omni Facilities Management is hiring a Housekeeping Trainer to join our fantastic team. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to more than 150 hotels across the UK, the Netherlands, Germany and South Africa. With over 4,000 employees, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including IHG, Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are looking for an enthusiastic, self-motivated and standards-driven Housekeeping Trainer to support our housekeeping teams and ensure all employees are trained to deliver the required hotel and company standards. This is an excellent opportunity for someone with strong housekeeping experience who enjoys developing people, improving standards and working in a fast-paced hotel environment.

Benefits of Working with Omni:

• Two-weekly payments
• Up to 20 days’ paid holiday per year, plus 8 bank holidays
• Permanent contract of employment
• Enrolment in our Trainer Academy, supporting you to gain qualifications in Training and Health and Safety
• Career progression opportunities through our Management Programmes and Flexible Learning Courses
• Company benefits include retail discounts on food, shopping, clothes, holidays, eating out and cinema tickets
• Opportunity to work with great teams for an established industry leader

Shift Pattern:

Up to 37.5 hours per week Monday to Sunday, based on a 24/7 operation. Flexibility is required to support business needs.

Main Duties:

As a Housekeeping Trainer, you will be responsible for supporting team members to perform their roles confidently, safely and to the required standard. Your duties will include:

• Training new and existing team members on housekeeping standards, key tasks and daily duties.
• Delivering refresher training where required and monitoring trainee performance.
• Recording training progress and ensuring all required training paperwork is completed and signed.
• Checking grooming and presentation standards before the start of shifts.
• Liaising with department managers or area managers regarding training needs, staff performance and operational issues.
• Ensuring all employees are trained in relevant Health and Safety procedures.
• Training employees on company policies and procedures, including lost property, chemical handling and safe working practices.
• Re-training employees where standards, procedures or performance require improvement.
• Supporting the team by ensuring employees have the correct equipment needed to perform their duties.
• Ensuring electrical and housekeeping equipment is in good working order and checked regularly.
• Completing weekly audits with the Area Manager where appropriate and following up on required actions.
• Completing daily quality checks using the Omni Facilities Management quality app.
• Promoting high standards, consistency and a positive learning culture across the housekeeping team.

Previous Experience Required:

The ideal candidate will have:

• Previous experience as a Housekeeping Supervisor, Housekeeping Trainer, Senior Room Attendant or similar role within a hotel environment.
• Strong knowledge of housekeeping operations and hotel room standards.
• Experience in training, coaching or supporting a diverse team of employees.
• Confidence in completing quality checks, audits and standards reviews.
• Good understanding of Health and Safety, COSHH, PPE and safe working practices.
• A training qualification is desirable but not essential, as development support may be provided.

Essential Skills:

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build positive working relationships.
• Ability to motivate, coach and inspire others.
• High attention to detail and a strong focus on standards.
• Ability to work effectively under pressure in a busy hotel environment.
• Organised, reliable and able to manage training records and follow-up actions.
• Flexible approach to working hours, locations and operational priorities.
• Confident using basic technology, apps or systems to complete quality checks and records.

Who We Are Looking For:

We are looking for someone who takes pride in excellent housekeeping standards and enjoys helping others succeed. You may already be working as a Housekeeping Supervisor, Senior Room Attendant, Team Leader or Trainer and be ready for a role where you can use your experience to develop people and improve performance. If you are practical, people-focused, flexible and passionate about delivering high standards, we would love to hear from you.

How to Apply:

If you are interested in joining Omni Facilities Management as a Housekeeping Trainer, please click Apply and complete the online application form. Successful candidates will be contacted for an interview. An immediate start is available following a successful interview process.