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- Tasks: Support the Housekeeping Department with admin tasks and team coordination.
- Company: Join Omni Facilities Management, a leader in outsourced services for hotels.
- Benefits: Enjoy flexible learning, retail discounts, and up to 28 days paid holiday.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Be part of a dynamic team and kickstart your career in hospitality management.
- Qualifications: Previous supervisory or office experience in a hotel environment is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Immediate start following a successful interview. We're hiring an Office Coordinator to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self‑motivated candidates for the position of Office Coordinator to be responsible for ensuring that all team members are adequately trained in the department to the standard required.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Provides administrative support for the Housekeeping Department, to include managing the PMS, screening and handling telephone and radio communications and coordinating with all team members.
- Serves as a primary point of direct administrative contact and liaison with other departments.
- Gathers, enters and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the housekeeping office.
- Prepare all checks sheets, lists, reports etc. for the coming day.
- Ensure at commencement and finish of each shift that all keys are in the appropriate place and are signed for.
- Ensure all radios are charged and working and report faults as required.
- Note any guest requests and requirements (including VIP allocations) and ensure these are communicated to the relevant staff members and actioned.
- Log all maintenance issues as reported.
- Ensure that the number of departure rooms being returned as inspected is monitored throughout the shift and all pending rooms are returned as soon as possible.
- Ensure any handover is written in the Handover Book for the upcoming shift.
- Carry out any other reasonable tasks as required.
PREVIOUS REQUIRED EXPERIENCE:
- Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
- Previous experience in dealing with administrative tasks.
ESSENTIAL SKILLS:
- Excellent interpersonal and communication skills and the ability to work effectively with people at different levels.
- Excellent written and verbal communication skills.
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook.
- Word processing and/or data entry skills.
- Ability to work effectively under pressure.
- Excellent organisation skills.
- Knowledge of office management principles and procedures.
- Flexible with a willingness to learn.
Housekeeping Supervisor/Office Coordinator employer: Omni-Facilities-Management-Lt
Contact Detail:
Omni-Facilities-Management-Lt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor/Office Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Omni Facilities Management or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes Omni tick and how you can contribute to the team. Tailor your answers to reflect our commitment to excellent service and teamwork.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on your previous experience in housekeeping or office coordination, and be ready to share specific examples of how you've handled challenges in the past.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you're genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for joining our amazing team!
We think you need these skills to ace Housekeeping Supervisor/Office Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Coordinator role. Highlight any relevant experience in housekeeping or administrative tasks, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Omni Facilities Management. Mention your enthusiasm for the role and how your skills align with our needs.
Show Off Your Organisation Skills: As an Office Coordinator, organisation is key! In your application, give examples of how you've successfully managed tasks or projects in the past. This will show us you can handle the busy environment we thrive in.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Omni-Facilities-Management-Lt
✨Know the Company Inside Out
Before your interview, take some time to research Omni Facilities Management. Understand their services, values, and the specific role of an Office Coordinator. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Office Coordinator, organisation is key. Prepare examples from your past experience where you successfully managed multiple tasks or coordinated with different teams. Be ready to discuss how you handle pressure and ensure everything runs smoothly.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on your interpersonal skills and how you can effectively liaise with various departments.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in the Office Coordinator role. This shows that you're proactive and genuinely interested in contributing to the team.