Omni Facilities Management Limited is seeking a Guest Relations Specialist to ensure guests have a welcoming, seamless experience across hotel, restaurant and hospitality settings. You will greet guests, answer inquiries, resolve complaints and provide information about local attractions.
The role requires empathy, active listening, and the ability to work with reception, management and housekeeping teams to deliver outstanding service and upsell when appropriate.
#J-18808-Ljbffr
Guest Experience Concierge employer: OMNI FACILITIES MANAGEMENT LIMITED
Omni Facilities Management Limited is an excellent employer for those seeking a rewarding career in hospitality. Located in vibrant Liverpool, we offer a supportive work culture that prioritises employee growth through career progression opportunities and a permanent contract. Our team enjoys various perks, including company discounts, making it a fantastic place to thrive professionally while enjoying the benefits of working in a dynamic environment.
Contact Details:
OMNI FACILITIES MANAGEMENT LIMITED Recruitment Team
