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- Tasks: Support patients as a Receptionist and navigate their healthcare journey.
- Company: Omnes Healthcare, a forward-thinking organisation in NHS services.
- Benefits: 25 days holiday, excellent work-life balance, and clinical training support.
- Why this job: Join a compassionate team making a real impact in patient care.
- Qualifications: Experience in customer service and strong teamwork skills.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Role Requirements
- Experience of clerical and administrative work
- Clear thinking and have an analytical approach
- Able to work as part of a team, to promote a good team spirit
- Able to be sensitive and assertive as appropriate
- Experience in a client facing/customer service position
- Be motivated and able to work independently
Who we are
Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives. As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.
Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.
We live by four core values:
- Caring – Respect and compassion in everything we do
- Inclusive – Empowering diverse voices and teamwork
- Evolving – Driving continuous improvement and innovation
- Ambitious – Striving for high standards and real impact
Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive. Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.
Benefits –
- 25 days holiday plus bank holidays, plus an extra day off for your birthday
- Excellent work-life balance
- Clinical progression and training cost support
- Full indemnity cover for all work undertaken
- NHS Discount & Support Schemes
- Employee Assistance Programme
- Sick pay, enhanced maternity/paternity leave
- Salary sacrifice schemes (electric car, cycle to work)
- Life insurance (3x salary), healthcare cash plan, charitable giving scheme
Apply today to join a patient-focused, innovative team and make a real difference in dermatology care.
Primary Care - Receptionist / Patient Healthcare Navigator (Permanent) employer: Omneshealthcare
Contact Detail:
Omneshealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Primary Care - Receptionist / Patient Healthcare Navigator (Permanent)
✨Tip Number 1
Get to know the company! Research Omnes Healthcare and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their mission of delivering high-quality, personalised care.
✨Tip Number 2
Practice your communication skills. As a Receptionist/Patient Healthcare Navigator, you'll be client-facing. Role-play with a friend or family member to get comfortable with common scenarios you might encounter in the role.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to promote a good team spirit will resonate with Omnes Healthcare's inclusive culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our innovative team.
We think you need these skills to ace Primary Care - Receptionist / Patient Healthcare Navigator (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your clerical and administrative work, as well as any customer service roles you've had. We want to see how you fit into our caring and inclusive culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Omnes Healthcare and how your values align with ours. Show us your motivation and how you can contribute to our mission of enhancing healthy lives.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Omneshealthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Receptionist/Patient Healthcare Navigator. Familiarise yourself with the key responsibilities and how they align with Omnes Healthcare's mission. This will help you articulate why you're a great fit for the position.
✨Showcase Your Customer Service Skills
Since this role involves client-facing interactions, prepare examples from your past experiences that highlight your customer service skills. Think about times when you resolved issues or went above and beyond for a patient or customer, as this will demonstrate your ability to be sensitive and assertive.
✨Emphasise Team Spirit
Omnes Healthcare values teamwork, so be ready to discuss how you've contributed to a positive team environment in previous roles. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, showcasing your ability to promote good team spirit.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries that reflect your interest in the organisation's values and future projects, such as their digital health initiatives. This shows you're not just interested in the job, but also in being part of their innovative journey.
