At a Glance
- Tasks: Be the friendly face of our GP surgery, handling patient calls and providing top-notch admin support.
- Company: Join Omnes Healthcare, a forward-thinking organisation making a real impact in healthcare.
- Benefits: Enjoy 25 days holiday, excellent work-life balance, and support for your career growth.
- Other info: Great opportunity for personal growth in a dynamic healthcare environment.
- Why this job: Make a difference in people's lives while working in a supportive and inclusive team.
- Qualifications: Experience in admin or customer service, with strong teamwork and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: IG11 7LZ
Hours of work: 40 Hrs Fixed Term Contract 12 months
We are seeking an enthusiastic Patient Health Care Navigator to join our established team and be a part of a company that really makes a difference. You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact. This is a great opportunity for someone that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Role Requirements
- Experience of clerical and administrative work
- Clear thinking and have an analytical approach
- Able to work as part of a team, to promote a good team spirit
- Able to be sensitive and assertive as appropriate
- Experience in a client facing/customer service position
- Be motivated and able to work independently
Who we are
Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives. As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.
Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.
We live by four core values:
- Caring – Respect and compassion in everything we do
- Inclusive – Empowering diverse voices and teamwork
- Evolving – Driving continuous improvement and innovation
- Ambitious – Striving for high standards and real impact
Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive. Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.
Benefits – (Benefits apply to employed roles only)
- 25 days holiday plus bank holidays, plus an extra day off for your birthday
- Excellent work-life balance
- Clinical progression and training cost support
- Full indemnity cover for all work undertaken
- NHS Discount & Support Schemes
- Employee Assistance Programme
- Sick pay, enhanced maternity/paternity leave
- Salary sacrifice schemes (electric car, cycle to work)
- Life insurance (3x salary), healthcare cash plan, charitable giving scheme
Apply today to join a patient-focused, innovative team and make a real difference in health care.
Receptionist / Patient Healthcare Navigator (Contract) in Barking employer: Omneshealthcare
Omnes Healthcare is an exceptional employer located in Greenwich, offering a supportive and inclusive work culture that prioritises the well-being of both employees and patients. With a commitment to innovation and continuous improvement, employees have ample opportunities for professional growth while making a meaningful impact on people's lives through high-quality healthcare services. Join a dedicated team where your contributions truly matter and be part of a forward-thinking organisation that values compassion and collaboration.
