At a Glance
- Tasks: Lead store operations, drive sales, and inspire a passionate team.
- Company: Join OMNES, a sustainable fashion brand making a positive impact.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning.
- Why this job: Be part of a mission-driven company changing the fashion industry for the better.
- Qualifications: Experience in retail management and a passion for sustainability.
The predicted salary is between 36000 - 60000 £ per year.
Join OMNES be part of a more thoughtful Future. At OMNES, we believe fashion can be beautiful, responsible and forward thinking. We create collections designed with sustainability creativity and conscious living at their core and were looking for Managers who share these values.
As a brand ambassador, you will help customers discover pieces they love while sharing the story behind our products and purpose.
Purpose of the Role
The Store Manager is responsible for leading all aspects of the store operation, ensuring an exceptional luxury customer experience, achieving commercial targets, and maintaining brand standards. The role requires strong leadership, sales management, team development, operational excellence, and a passion for delivering a premium shopping environment.
Key Responsibilities
Sales & Commercial Performance
- Drive store sales and profitability in line with company targets.
- Monitor and analyse KPIs including sales, conversion, average transaction value, and units per transaction.
- Develop and implement action plans to maximise revenue opportunities.
- Ensure effective clienteling and customer retention strategies.
Customer Experience
- Deliver exceptional customer service that reflects the premium brand values.
- Build and maintain long-term relationships with VIP and repeat customers.
- Resolve customer concerns professionally and efficiently.
- Ensure the store environment consistently reflects luxury retail standards.
Leadership & People Management
- Recruit, train, coach, and develop team members.
- Conduct regular performance reviews and provide constructive feedback.
- Create a positive, high-performance culture.
- Lead by example through professional appearance and behaviour.
Operations & Compliance
- Ensure compliance with company policies and procedures.
- Manage inventory, stock control, and loss prevention.
- Maintain accurate records and reporting.
- Ensure health, safety, and security standards are met.
Visual Merchandising
- Implement visual merchandising standards in accordance with brand guidelines.
- Ensure product presentation maximises customer engagement and sales opportunities.
Skills & Experience
- Previous management experience within premium, luxury, or high-end retail.
- Strong leadership and team development skills.
- Proven ability to achieve and exceed sales targets.
- Excellent communication and interpersonal skills.
- Strong commercial awareness and analytical ability.
As a Certified B Corporation, we believe that business should be a force for good. We are an equal opportunity employer, celebrating diversity and committing to an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
#J-18808-LjbffrStore Manager (London) employer: OMNES
At OMNES, we pride ourselves on being an excellent employer that champions sustainability and creativity in the fashion industry. Our collaborative work culture fosters innovation and empowers our employees to take ownership of their projects, while our commitment to professional growth ensures that you will have ample opportunities to develop your skills in a supportive environment. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a strong focus on work-life balance, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, especially those who align with OMNES's values. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show your passion for sustainability! When you get the chance to meet potential employers or during interviews, share your thoughts on ethical fashion and how you can contribute to OMNES's mission.
✨Tip Number 3
Prepare for the interview by researching OMNES inside out. Know their products, values, and recent news. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the OMNES family right from the start.
We think you need these skills to ace Store Manager (London)
Some tips for your application 🫡
Show Your Passion for Sustainability:When you're writing your application, let your passion for sustainability and ethical fashion shine through. We want to see how you connect with our values and how you can contribute to making a positive impact in the fashion industry.
Tailor Your Experience:Make sure to highlight your relevant experience as a Store Manager or in retail management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements that showcase your leadership and sales skills!
Be Personable:We’re all about creating a positive and collaborative work environment, so let your personality come through in your application. Share a bit about yourself and how you would inspire and manage a team at OMNES.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our mission-driven team!
How to prepare for a job interview at OMNES
✨Know Your Brand
Before the interview, dive deep into OMNES's mission and values. Understand their commitment to sustainability and ethical fashion. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved store performance. Highlight how you fostered a positive work environment and motivated your team to achieve sales targets.
✨Customer Experience Focus
Think of specific instances where you enhanced customer experience in previous roles. Be ready to discuss how you would ensure that every customer at OMNES has a seamless and enjoyable shopping experience.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a retail context. Practice responses to situations like handling inventory issues or managing team conflicts, ensuring you align your answers with OMNES's values.
