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- Tasks: Manage logistics, stock, and operational performance for a sustainable fashion brand.
- Company: Join OMNES, a fast-growing London label revolutionising sustainable fashion.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on sustainability and innovation.
- Why this job: Be part of a mission-driven team making a positive impact on the fashion industry.
- Qualifications: 4-7+ years in operations or supply chain, preferably in fashion or e-commerce.
The predicted salary is between 50000 - 70000 ÂŁ per year.
OMNES is a fast-growing London label that’s changing the face of sustainable fashion. Responsibly produced and affordably priced, it’s a much-needed antidote to the disposable approach of big name fast-fashion brands, offering up clothes that are considered and impeccably made without costing the planet.
The Operations Manager plays a critical role in ensuring OMNES runs efficiently, profitably, and at scale. You will own the day-to-day operational performance of the business across logistics, fulfilment, stock management, suppliers, and systems, while working closely with Finance, Buying, E-commerce, and Retail teams. This is a hands‑on role suited to someone who thrives in a fast‑moving, high‑growth environment and is comfortable balancing detail with big‑picture thinking.
Key Responsibilities
- Supply Chain & Logistics
- Manage end‑to‑end logistics across inbound freight, warehousing, fulfilment, and returns
- Own relationships with 3PLs, couriers, and freight partners; negotiate rates and service levels
- Monitor delivery performance, lead times, costs, and SLAs, driving continuous improvement
- Stock & Inventory Management
- Oversee stock accuracy across systems, warehouses, and stores
- Work closely with Buying and Merchandising to manage intake, allocations, and stock risk
- Lead stock reconciliations, write‑offs, and cycle counts
- Operational Performance & Cost Control
- Own operational KPIs including fulfilment cost per order, returns rates, stock turn, and shrinkage
- Identify inefficiencies and implement process improvements to support scale
- Support margin improvement through cost control and operational optimisation
- Systems & Processes
- Own operational workflows across ERP, WMS, Shopify, and third‑party tools
- Lead operational system improvements and support new system implementations where required
- Ensure processes are documented, scalable, and audit‑ready
- Cross‑Functional Collaboration
- Partner with Finance on forecasting, cashflow, and stock reporting
- Support E‑commerce and Retail teams with launches, peak trading, and promotions
- Act as a key operational problem‑solver across the business
- People & Stakeholder Management
- Manage and develop junior operations team members where applicable
- Act as a key point of contact for external partners and suppliers
- Maintain high standards of communication, accountability, and delivery
About You
- 4–7+ years’ experience in operations, supply chain, or logistics within fashion, retail, or e‑commerce
- Strong understanding of DTC fulfilment and wholesale operations
- Commercially minded with strong numerical and analytical skills
- Confident managing external partners and negotiating contracts
- Highly organised, detail‑driven, and comfortable in ambiguity
- Proactive, resilient, and solutions‑focused
- Experience with Shopify, ERP/WMS systems strongly preferred
Operations Manager employer: OMNES
Contact Detail:
OMNES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OMNES and its values. Understand their approach to sustainable fashion and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in operations, supply chain, and logistics can benefit OMNES. Keep it concise and focus on how you can help them scale efficiently while maintaining their commitment to sustainability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the OMNES team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in supply chain, logistics, and any relevant systems you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sustainable fashion and how you can contribute to our mission at OMNES. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your operational prowess. Whether it's improving efficiency or managing successful projects, we want to know how you've made a difference in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at OMNES
✨Know Your Operations Inside Out
Before the interview, dive deep into OMNES's operations. Understand their supply chain, logistics, and how they manage stock. Be ready to discuss specific examples from your past experience that demonstrate your ability to optimise processes and improve operational performance.
✨Showcase Your Analytical Skills
Since the role requires strong numerical and analytical skills, prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of KPIs you've managed and how you’ve improved them, especially in a fast-paced environment.
✨Demonstrate Cross-Functional Collaboration
OMNES values teamwork across departments. Think of instances where you've successfully collaborated with finance, e-commerce, or retail teams. Highlight how you’ve solved problems together and contributed to successful launches or promotions.
✨Be Ready to Discuss Systems and Tools
Familiarise yourself with the systems mentioned in the job description, like Shopify and ERP/WMS. Be prepared to talk about your experience with these tools and how you've leveraged technology to streamline operations and enhance efficiency.