At a Glance
- Tasks: Manage and optimise marketplace operations for top brands like ASOS and Zalando.
- Company: Join a dynamic team at OMNES, a leader in the marketplace sector.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
- Why this job: Be at the forefront of e-commerce and make a real impact on marketplace success.
- Qualifications: 2-4 years in e-commerce or digital trading, strong analytical skills required.
The predicted salary is between 40500 - 49500 £ per year.
Marketplace Executive
Location
London
Department
Commercial / New Business
Reporting to
Head of New Business / Partnerships
Working pattern
Full-time, office-based
The Role
OMNES is looking for a commercially minded and highly organised Marketplace Executive to support the rapid growth of our UK and international marketplace business.
This is a hands-on role responsible for the day-to-day management, launch and trading of our marketplace partners.
You will work across the business to make sure products are launched accurately and on time, stock and pricing are correct, trading opportunities are maximised and marketplace performance is closely monitored.
The role will suit someone who understands both the operational and commercial sides of marketplace trading and enjoys taking ownership and getting things done.
Key Responsibilities
- Marketplace Management
- Manage the day-to-day operation of OMNES marketplace accounts across the UK and international markets.
- Support marketplaces including ASOS, Zalando, About You, Galeries Lafayette, La Redoute and other new partners as they are launched.
- Act as the day-to-day point of contact for marketplace partners.
- Maintain strong relationships with marketplace trading and operational teams.
- Ensure all marketplace requirements, deadlines and SLAs are met.
- New Marketplace Launches
- Own the operational onboarding of new marketplace partners from signed agreement through to go-live.
- Coordinate product set-up, imagery, copy, attributes, pricing, stock feeds and technical requirements.
- Manage launch timelines and ensure internal teams are clear on responsibilities and deadlines.
- Identify and resolve issues that could delay partner launches.
- Work closely with internal and external technical teams on integrations and marketplace feeds.
- Trading & Commercial Performance
- Monitor marketplace sales daily and identify opportunities to improve performance.
- Track revenue against weekly, monthly and annual targets.
- Analyse performance by partner, product, category and territory.
- Identify best sellers, underperforming products, stock opportunities and areas of lost sales.
- Work with Buying and Merchandising to ensure the right stock is available for each marketplace.
- Recommend opportunities for assortment expansion, replenishment and partner-specific activity.
- Support promotional calendars and marketplace campaigns while protecting margin and brand positioning.
- Product & Catalogue Management
- Ensure marketplace product listings are accurate, complete and consistent with OMNES brand standards.
- Manage product uploads, pricing, imagery, descriptions and product attributes.
- Monitor rejected or suppressed products and resolve issues quickly.
- Ensure new collections and drops are available across partners in line with agreed launch dates.
- Maintain strong catalogue availability and minimise products being unavailable because of feed or operational issues.
- Stock, Orders & Operations
- Monitor marketplace stock feeds and availability.
- Work closely with Operations and the warehouse to resolve fulfilment, cancellation and stock-sync issues.
- Monitor order flow and identify operational problems before they materially affect sales.
- Track returns and cancellation rates by marketplace.
- Work with the wider team to improve marketplace returns performance.
- Escalate recurring operational issues and drive them through to resolution.
- Reporting & Analysis
• Produce a clear weekly marketplace trading report covering
- Revenue by partner
- Performance versus target
- Best and worst sellers
- Stock availability
- Returns
- Cancellations
- Marketplace contribution/margin
- Upcoming launches and activity
- Key risks and opportunities
- Provide recommendations alongside the numbers rather than simply reporting performance.
- Maintain an accurate marketplace launch and trading calendar.
- Key KPIs
Performance will be measured against
- Marketplace net revenue versus target
- Successful and on-time launch of new marketplace partners
- Sales growth by marketplace
- Contribution and margin by partner
- Product availability
- Marketplace return rate
- Cancellation rate
- Accuracy and speed of product launches
- Marketplace catalogue completeness
- Speed of resolving operational issues
- Delivery of promotional and trading opportunities
About You
We are looking for someone who is commercial, analytical and extremely organised.
You will ideally have
- 2-4 years' experience within ecommerce, marketplaces or digital trading, ideally within fashion.
- Experience working directly with major marketplaces or online retailers.
- Strong Excel and analytical skills.
- Experience working with product feeds, marketplace portals or ecommerce integrations.
- A good understanding of stock, merchandising, pricing and promotional activity.
- Strong attention to detail.
- The ability to manage multiple marketplace launches and deadlines simultaneously.
- Confidence working cross-functionally with Buying, Merchandising, Ecommerce, Operations, Finance and Marketing.
- A proactive approach - identifying problems and fixing them rather than waiting to be instructed.
- Strong commercial judgement and an understanding that marketplace growth must be profitable growth.
Experience with platforms such as Mirakl, Channel Engine or similar marketplace technology would be beneficial.
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Marketplace Executive employer: OMNES
OMNES is an exceptional employer that champions sustainability and inclusivity, making it a rewarding place to work for those passionate about responsible fashion. As the Flagship Store Manager, you will not only lead a dynamic team but also have access to continuous professional development opportunities in a collaborative environment that values your contributions. Located in the heart of the UK, our flagship store offers a unique chance to be at the forefront of sustainable retail while fostering meaningful guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like OMNES are looking for when hiring for a Marketplace Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to OMNES for the Marketplace Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at OMNES as a Marketplace Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out OMNES’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Marketplace Executive.
We think you need these skills to ace Marketplace Executive
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at OMNES, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with OMNES's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at OMNES. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at OMNES
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that OMNES uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at OMNES. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
