At a Glance
- Tasks: Lead store operations and create an exceptional luxury shopping experience.
- Company: Join OMNES, a brand committed to sustainable and responsible fashion.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Join a diverse team at a Certified B Corporation focused on good business.
- Why this job: Be a brand ambassador and make a positive impact in the fashion industry.
- Qualifications: Experience in luxury retail management and strong leadership skills.
The predicted salary is between 25000 - 32000 £ per year.
Join OMNES and be part of a more thoughtful future. At OMNES, we believe fashion can be beautiful, responsible, and forward-thinking. We create collections designed with sustainability, creativity, and conscious living at their core, and we are looking for Assistant Managers who share these values. As a brand ambassador, you will help customers discover pieces they love while sharing the story behind our products and purpose.
Purpose of the Role
The Assistant Store Manager is responsible for leading all aspects of the store operation, ensuring an exceptional luxury customer experience, achieving commercial targets, and maintaining brand standards. The role requires strong leadership, sales management, team development, operational excellence, and a passion for delivering a premium shopping environment.
Key Responsibilities
- Sales & Commercial Performance: Drive store sales and profitability in line with company targets. Monitor and analyse KPIs including sales, conversion, average transaction value, and units per transaction. Develop and implement action plans to maximise revenue opportunities. Ensure effective clienteling and customer retention strategies.
- Customer Experience: Deliver exceptional customer service that reflects the premium brand values. Build and maintain long-term relationships with VIP and repeat customers. Resolve customer concerns professionally and efficiently. Ensure the store environment consistently reflects luxury retail standards.
- Leadership & People Management: Recruit, train, coach, and develop team members. Conduct regular performance reviews and provide constructive feedback. Create a positive, high-performance culture. Lead by example through professional appearance and behaviour.
- Operations & Compliance: Ensure compliance with company policies and procedures. Manage inventory, stock control, and loss prevention. Maintain accurate records and reporting. Ensure health, safety, and security standards are met.
- Visual Merchandising: Implement visual merchandising standards in accordance with brand guidelines. Ensure product presentation maximises customer engagement and sales opportunities.
Skills & Experience
- Previous management experience within premium, luxury, or high-end retail.
- Strong leadership and team development skills.
- Proven ability to achieve and exceed sales targets.
- Excellent communication and interpersonal skills.
- Strong commercial awareness and analytical ability.
As a Certified B Corporation, we believe that business should be a force for good. We are an equal opportunity employer, celebrating diversity and committing to an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Assistant Store Manager (London) employer: OMNES
At OMNES, we pride ourselves on being a forward-thinking employer that champions sustainability and creativity in fashion. Our London store offers a vibrant work culture where you can thrive as an Assistant Store Manager, leading a passionate team while delivering exceptional customer experiences. With opportunities for personal and professional growth, alongside our commitment to diversity and inclusion, OMNES is the perfect place for those looking to make a meaningful impact in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (London)
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like OMNES!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including OMNES.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for OMNES.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at OMNES!
We think you need these skills to ace Assistant Store Manager (London)
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at OMNES.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to OMNES!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at OMNES. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at OMNES
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
