Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient interactions and provide essential support in a GP surgery.
- Company: Dynamic healthcare provider focused on improving patient care.
- Benefits: 25 days holiday, professional development, and supportive work environment.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Strong clerical skills and customer service experience required.
- Other info: Join a passionate team dedicated to enhancing healthcare experiences.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare provider is seeking an enthusiastic Receptionist / Patient Healthcare Navigator in Greater London. This pivotal role involves delivering high-quality administration services at a GP surgery, managing patient interactions, and providing essential support to clinical teams.
Ideal candidates should possess strong clerical skills, customer service experience, and the ability to work autonomously in a sensitive environment.
Join a team dedicated to improving patient care with excellent benefits including 25 days holiday and professional development opportunities.
Patient Care Navigator & Front Desk Receptionist employer: Omnes Healthcare
Contact Detail:
Omnes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator & Front Desk Receptionist
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in improving patient care.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult patients or manage multiple tasks at once. Being prepared will help you shine during the interview.
✨Tip Number 3
Don’t forget to highlight your clerical skills! Bring examples of how you've successfully managed administrative tasks in the past, as this role requires strong organisational abilities.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're tech-savvy and makes it easier for us to track your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Patient Care Navigator & Front Desk Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient care shine through! We want to see how excited you are about the role and how you can contribute to our team.
Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or administration. We love seeing how your skills align with what we do at the GP surgery!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re the perfect fit for the Patient Care Navigator role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Omnes Healthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Care Navigator and Front Desk Receptionist. Familiarise yourself with the key tasks mentioned in the job description, such as managing patient interactions and supporting clinical teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you've gone above and beyond to assist someone. This will show that you can handle sensitive situations with care and professionalism.
✨Prepare for Common Interview Questions
Anticipate questions related to working autonomously in a sensitive environment. Practice responses to questions like 'How do you handle difficult patients?' or 'Can you describe a time when you had to manage multiple tasks at once?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, professional development opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
