Student Experience Manager (One-Year Maternity Cover)
Student Experience Manager (One-Year Maternity Cover)

Student Experience Manager (One-Year Maternity Cover)

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan and coordinate social, sports, and cultural activities for students.
  • Company: Join OMNES Education in London, a vibrant community welcoming diverse students.
  • Benefits: Enjoy a full-time role with opportunities for personal growth and teamwork.
  • Why this job: Be part of a positive team enhancing student life and campus culture.
  • Qualifications: Strong organizational skills and enthusiasm for student engagement are essential.
  • Other info: Flexibility to take on various tasks is key to supporting our goals.

The predicted salary is between 30000 - 42000 £ per year.

OMNES Education in London (OELS):

OELS, located in Marylebone, seeks a motivated and organised team member to join our dynamic team. Part of the OMNES Education group, we welcome students across various disciplines. Visit our website to learn more:

The Role:

This full-time position (40 hours) offers an exciting opportunity to be part of a positive and forward-thinking team working in education. The successful candidate will have the following key responsibilities:

Societies, Extracurricular Activities, Campus Life, and Day Trips:

  • Plan and coordinate a range of social, sports, and cultural activities both on and off campus.
  • Organise and lead presentation of activity options to students at the start of each semester.
  • Ensure smooth communication regarding these activities.
  • Supervise students volunteering for societies and other extracurricular activities.
  • Accompany students on day trips, which may require working on some Saturdays.
  • Be proactive in organising events related to the student programmes.
  • Serve as the Chair of the Student Experience Committee.
  • Help with daily life of campus when required: reception cover, examination invigilation, etc.

Feedback Process and Student Survey:

  • Manage the election of class representatives.
  • Organise logistics and take minutes for class rep meetings.
  • Develop and distribute feedback forms for each module.
  • Compile and analyse feedback, creating detailed reports for the team and individual lecturers.

Summer and Winter Sessions:

  • Oversee the entire process for winter sessions (December).
  • Oversee preparation and promotion of the summer sessions (June/July).
  • Manage communication regarding session details.
  • Handle student enrolment efficiently (communication with home schools, international partners, payment follow-up).
  • Welcome students on their first day and serve as their main point of contact throughout the session.

Scheduling:

  • Plan and maintain the schedule of classes, intakes, exams, and optional activities. (Training to our specific software will be provided).
  • Resolve timetable issues and make best use of the campus resources.
  • Develop and maintain effective working relationships with professional service staff and academic staff to support the development of the teaching timetable and with the aim of enhancing student experience.

We expect the person to be flexible and willing to take on tasks outside of the usual scope of work as needed to support the team and organisational goals.

Reporting Lines:

  • This role reports to the Director of the School.

Person Specification:

Essential:

  • Compliance: Proof of ability to work and live in the UK.
  • Strong organisational and communication skills.
  • Ability to work collaboratively with students, faculty, and staff.
  • Enthusiastic about enhancing student life and creating a supportive campus environment.
  • Ability to use internal software for class scheduling.

Desirable:

  • B2 level in French.
  • Bachelor’s degree or equivalent.
  • Previous experience in student services or a similar role.

Application Process:

  • To apply, send your CV and a cover letter to job@
  • Use each criterion as a heading and provide clear and specific examples to illustrate how you meet each of these criteria.
  • Provide contact details of two referees.
  • For more information, contact Ms Adelaide Elston, Student Experience Manager at

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Student Experience Manager (One-Year Maternity Cover) employer: OMNES Education

At OMNES Education in London, we pride ourselves on fostering a vibrant and inclusive work culture that prioritizes employee growth and development. As a Student Experience Manager, you will be part of a dynamic team dedicated to enhancing student life through engaging activities and support, all while enjoying the unique advantages of working in the heart of Marylebone. With opportunities for professional development and a collaborative environment, we are committed to making your experience both meaningful and rewarding.
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Contact Detail:

OMNES Education Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Experience Manager (One-Year Maternity Cover)

✨Tip Number 1

Familiarize yourself with the specific extracurricular activities and student services offered at OMNES Education. This knowledge will help you demonstrate your enthusiasm for enhancing student life during the interview.

✨Tip Number 2

Network with current or former employees of OMNES Education to gain insights into the company culture and expectations for the Student Experience Manager role. This can provide you with valuable information to tailor your approach.

✨Tip Number 3

Prepare examples of how you've successfully organized events or managed student services in the past. Being able to share specific experiences will showcase your organizational skills and ability to enhance the student experience.

✨Tip Number 4

Highlight any experience you have with feedback processes or student surveys. Being able to discuss how you've gathered and analyzed feedback in previous roles will demonstrate your capability to manage this aspect of the position effectively.

We think you need these skills to ace Student Experience Manager (One-Year Maternity Cover)

Strong Organizational Skills
Excellent Communication Skills
Team Collaboration
Event Planning and Coordination
Student Engagement
Feedback Management
Data Analysis and Reporting
Problem-Solving Skills
Flexibility and Adaptability
Proficiency in Scheduling Software
Experience in Student Services
Multilingual (B2 level in French is desirable)
Interpersonal Skills
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Student Experience Manager.

Craft a Compelling Cover Letter: Use your cover letter to address each criterion mentioned in the job description. Provide clear and specific examples that demonstrate your strong organizational and communication skills, as well as your enthusiasm for enhancing student life.

Highlight Relevant Experience: In your CV, emphasize any previous experience in student services or similar roles. Include details about your ability to work collaboratively with students, faculty, and staff, and any relevant achievements that showcase your capabilities.

Provide Strong References: When listing your referees, choose individuals who can speak to your skills and experiences related to the role. Ensure you have their permission and provide accurate contact details to facilitate the reference process.

How to prepare for a job interview at OMNES Education

✨Show Your Passion for Student Life

Make sure to express your enthusiasm for enhancing student life during the interview. Share specific examples of how you've previously contributed to creating a supportive campus environment or organized successful events.

✨Demonstrate Strong Organizational Skills

Prepare to discuss your organizational skills in detail. Provide examples of how you've managed multiple tasks or projects simultaneously, especially in a student services context, to show you can handle the responsibilities of this role.

✨Highlight Your Communication Abilities

Effective communication is key in this role. Be ready to share instances where you've successfully collaborated with students, faculty, and staff, and how you ensured smooth communication regarding activities and events.

✨Be Ready to Discuss Flexibility

The job requires flexibility and a willingness to take on various tasks. Prepare to talk about times when you've adapted to changing circumstances or taken on additional responsibilities to support your team.

Student Experience Manager (One-Year Maternity Cover)
OMNES Education
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  • Student Experience Manager (One-Year Maternity Cover)

    London
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-03-20

  • O

    OMNES Education

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