Our Mission At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails , and pull in Finance, Legal, Security, and IT just to get something approved. We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it . We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest growing startup in Europe your job is confirming it's right and safe to act on. Writing a sharp, specific brief for what you want AI to investigate or fix is now a core skill, not a nice-to-have. Judgment on production risk matters more, not less: AI can suggest a fix in minutes, but you decide whether it's safe for a live enterprise environment. You'll keep experimenting with AI tooling as it evolves, and bring what works back to the rest of the team. About You We don't expect you to have done this exact job before. TL;DR: you're a technical, customer-facing problem-solver who's as comfortable elbow-deep in an API integration as you are explaining what went wrong to a CFO's technical lead. 3-8+ years in a customer-facing technical role - technical support engineering, solutions engineering, implementation, or similar - at a fast-growing SaaS company A technical background: a Computer Science or Engineering degree, prior experience as a software developer or engineer, or strong hands-on experience with SQL, APIs, and system integrations Strong systems intuition: comfortable diving into unfamiliar platforms, reasoning about architecture, and figuring out where in a complex system something's actually broken Comfortable directing AI tools to speed up investigation and first-draft fixes, with the judgment to know what to trust and what to double-check An excellent communicator who can flex between a technical deep-dive with an engineer and a clear explanation for a non-technical stakeholder Entrepreneurial and comfortable with ambiguity: you want to help build the standards and playbook for this function, not just follow one that already exists High ownership: when something's broken, you own it through to resolution, and you raise your hand for the hard problems rather than waiting to be assigned them At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. A few things to note: We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here. We work Tuesdays, Wednesdays
Technical Solutions Engineer employer: Omnea
At Omnea, we pride ourselves on being a dynamic and innovative employer that fosters a culture of growth and collaboration. As a Revenue Operations Associate, you'll be immersed in a fast-paced environment where your contributions directly impact our high-growth trajectory, all while enjoying competitive benefits and the opportunity to work alongside industry leaders. Our commitment to diversity and inclusion ensures that every voice is heard, making Omnea not just a workplace, but a community where you can thrive and develop your career.
