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- Tasks: Own customer relationships, drive renewals, and ensure value from our platform.
- Company: Omnea is a fast-growing Series A B2B company revolutionising the purchasing process.
- Benefits: Enjoy flexible working, a dynamic team, and opportunities for rapid career growth.
- Why this job: Be part of a passionate team and shape the future of tech in Europe.
- Qualifications: 5-7 years in B2B SaaS sales with a track record of success.
- Other info: Join us in-person three days a week to foster collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Our Mission The way businesses buy is completely broken . Whether it\’s SaaS, hardware, or contractors, the average B2B purchase takes over 3 months , involves 50+ emails , and requires multiple stakeholders (IT, Legal, InfoSec, Finance, etc.). No one likes the current process, and it\’s slowing down businesses .Omnea\’s platform streamlines the entire purchasing process : providing employees an easy way to make requests (Intake), managing approvals (Approvals Engine), and automating renewals and supplier risk assessments. It offers both buyers and finance & procurement leaders critical visibility into spending patterns.In a market focused on capital efficiency, now is the time for businesses to adopt Omnea and regain control over their spend. We are one of Europe\’s fastest-growing Series A B2B companies, backed by tier-1 VCs like Accel , First Round , and Point Nine .Welcome to Spend Control 2.0 — built for tougher times.What we\’re looking for We\’re seeking our first Account Manager to join Omnea\’s customer success team. You\’ll own expansion quotas and renewal outcomes for our rapidly growing customer base, building a function and advancing your career quickly.You will manage relationships throughout the customer lifecycle, focusing on our largest and most strategic clients. Your goal is to ensure clients derive meaningful value from Omnea early and continuously, fostering deep, long-term relationships to drive renewals, expansion, and upselling. You\’ll serve as a trusted advisor to stakeholders at all levels (from procurement managers to CFOs), and collaborate closely with technical and commercial teams to maintain a customer-centric approach.You\’ll join us at an exciting growth phase. As a Series A company with $25m raised from top investors like Accel, Point Nine, and First Round, we\’ve built a passionate, high-performing team. Our leadership has a proven track record, having scaled previous ventures from startup to multi-million dollar valuations.Having deployed our platform to leading tech companies like Lookout, McAfee, and Typeform, we\’re now ready to scale. Join us and help make Omnea one of Europe\’s leading tech companies.What Can You Expect? You\’ll do whatever it takes to support our customers\’ success with Omnea. Your work will blend strategic advising (transformational projects, refining account management playbooks) with operational tasks (driving upsell, managing onboarding). You\’ll build meaningful relationships, becoming the main contact for all things Omnea.Deliver long-term customer value, building trust across all levels of the organization, from end users to senior executives.
Act as a strategic advisor, helping customers optimize platform configuration and sharing insights from similar clients.
Own retention and churn mitigation:Drive renewal discussions and identify opportunities for multi-year contracts.
Address concerns proactively to reduce churn and improve satisfaction.
Manage Net Revenue Retention targets by nurturing accounts and expanding their understanding of Omnea\’s value.
Develop customer advocates and expand our community through initiatives like roundtables, newsletters, and thought leadership.
Collaborate with Solutions & Implementation Leads and technical experts to deepen account engagement.
Work cross-functionally with Product, Marketing, and Sales teams to incorporate customer insights into product development and go-to-market strategies.
As we grow, your role will shape our Customer Account Management & Success playbooks, with potential to become a future leader at Omnea.About You TL;DR: Ambitious, hardworking, competitive, and comfortable engaging with technical demos and senior executives. You\’re eager to grow and succeed, with a growth mindset and strong problem-solving skills. You excel at building relationships, advocating for customers, and working independently.5-7 years of success in a B2B SaaS sales or account management role , with a track record of top performance and satisfied customers.
Entrepreneurial spirit and desire to build a business, with a willingness to do what\’s needed to succeed. We support the Future Founder Promise .
Exceptional performance history in any domain, demonstrating drive and achievement.
Strong commercial intuition and ability to engage C-level stakeholders confidently.
Excellent communication skills , able to articulate clearly and influence diverse audiences.
Fast learner with ability to understand our product deeply and translate complex issues into actionable steps.
Outcome-oriented , balancing strategic thinking with a bias for action.
Proactive and accountable , pushing initiatives forward independently.
Highly organized , prioritizing outputs over inputs and maintaining quality.
Ambitious, competitive, and passionate about your career , ready to tackle challenging problems and win deals.
Empathetic and reliable , with a collaborative spirit and minimal ego, seeking continuous improvement.
We value diversity and encourage applicants from all backgrounds. Even if your experience isn\’t a perfect match, we\’d love to hear from you!A few things to note: We work in-office on Tuesdays, Wednesdays, and Thursdays to foster team cohesion. More details here .
We are ambitious and seeking driven individuals eager to build something impressive. Our values are here .
We use AI note-takers during interviews; opt-out instructions are available in your application if preferred.
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Founding Account Manager employer: Omnea
Contact Detail:
Omnea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founding Account Manager
✨Tip Number 1
Familiarise yourself with Omnea's platform and its unique selling points. Understanding how our solution streamlines the purchasing process will allow you to speak confidently about its benefits during interviews, showcasing your ability to connect with potential customers.
✨Tip Number 2
Network with professionals in the B2B SaaS space, especially those who have experience in account management. Engaging with industry peers can provide insights into best practices and help you build relationships that may lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous successes in managing customer accounts and driving renewals. Be ready to share specific examples of how you've built long-term relationships and contributed to revenue growth, as this aligns closely with what we’re looking for in a candidate.
✨Tip Number 4
Demonstrate your understanding of the challenges faced by procurement and finance leaders. By showing that you can empathise with their pain points, you'll position yourself as a trusted advisor who can effectively advocate for our customers' needs.
We think you need these skills to ace Founding Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B SaaS roles, particularly focusing on account management and customer success. Use specific metrics to demonstrate your achievements, such as retention rates or upsell successes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Omnea's mission and how your skills align with the role of Account Manager. Mention your ability to build relationships and drive customer success, and provide examples of how you've done this in previous roles.
Showcase Your Communication Skills: Since the role requires excellent communication, ensure that your application materials are well-written and free of errors. Use clear and concise language to convey your ideas, and consider including a brief example of a successful communication strategy you've implemented.
Demonstrate Your Understanding of the Industry: Research Omnea and the B2B purchasing landscape. In your application, reference current trends in capital efficiency and how they relate to Omnea's platform. This shows that you understand the market and are genuinely interested in contributing to the company's growth.
How to prepare for a job interview at Omnea
✨Understand the Product Inside Out
Before your interview, make sure you have a solid grasp of Omnea's platform and how it addresses the pain points in B2B purchasing. Be prepared to discuss specific features and how they can benefit potential customers.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully nurtured client relationships, especially with senior stakeholders like CFOs or CIOs.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you would approach account management strategically. Think about how you can drive renewals and upsell opportunities while ensuring customer satisfaction. Share your ideas on creating success plans for clients.
✨Prepare for Technical Discussions
Since you'll be handling technical product demos, brush up on your technical knowledge. Be ready to explain complex concepts in simple terms and show how you can guide customers through the product's configuration.
