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- Tasks: Lead product development and create clear documentation for a fast-growing SaaS company.
- Company: Join Ommni, a dynamic SaaS company transforming product data for retailers.
- Benefits: Competitive salary, equity options, remote work flexibility, and growth opportunities.
- Other info: Fast-paced startup environment with global collaboration and autonomy.
- Why this job: Shape the future of product-led business while making a real impact.
- Qualifications: 3-5+ years in product ownership or technical writing, strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Ommni is a fast-growing SaaS company powering the future of product data infrastructure for modern retailers and brands. Our platform helps teams centralise, enrich, automate, and distribute product information and inventory across all sales and commerce channels. We work with some of the most exciting retail names across fashion, lifestyle, and consumer brands—integrating with platforms like Shopify Plus, Netsuite, NewStore, PeopleVox, and more.
This is our first hire in the Product team outside of the founding group—a pivotal role at a pivotal time. We're scaling fast and need a Product Owner who thrives in ambiguity, excels at converting ideas into structured workflows, and can bridge the gap between Product, Engineering, and Customers. You'll also own internal and customer-facing documentation, playing a dual role as our Technical Writer, ensuring clarity, consistency, and scale in how Ommni is communicated. This is a hands-on, high-impact role for someone who wants to help shape the core of a product-led business from the ground up.
Responsibilities
- Product Ownership
- Own and manage the product roadmap, working closely with the CEO and Engineering Team
- Define, write, and maintain detailed product specs, epics, and user stories in tools like Linear or Jira
- Run sprint planning, backlog grooming, and feature prioritisation sessions
- Translate customer feedback, internal insights, and technical constraints into clear product decisions
- Act as the bridge between customers, engineering, and GTM teams to ensure aligned execution
- Technical Writing & Enablement
- Build and maintain internal documentation, including architecture overviews, API usage guides, and workflows
- Write customer-facing knowledge base articles, integration documentation, and release notes
- Own and evolve our Documentation Centre as we scale
- Work with the Customer Success and Sales teams to craft enablement material, diagrams, and onboarding guides
Requirements
- Have 3–5+ years in a Product Owner, Product Manager, or Technical Writer role in a SaaS, commerce or B2B tech environment
- Are a strong writer and communicator who can convert technical detail into clear instructions
- Understand APIs, integrations, data structures, and workflow automation (or are keen to learn fast)
- Can thrive in a startup—low process, high speed, lots of autonomy
- Love collaborating across time zones and cultures—our customers and partners are global
- Have experience in eCommerce, retail tech, ERP systems, or PIM (a big plus)
- Are curious, confident, and not afraid to ask 'why'
- Can juggle long-term roadmap thinking with immediate execution needs
Ready to Apply? Submit your application and join our team.
Product Owner / Technical Writer employer: Ommni Inc.
Contact Detail:
Ommni Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner / Technical Writer
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in what we do at Ommni, and don’t forget to have questions ready!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills as a Product Owner and Technical Writer can help us bridge gaps and drive our product forward. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re keen to be part of the Ommni team from the get-go.
We think you need these skills to ace Product Owner / Technical Writer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Ommni and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight your relevant experience as a Product Owner or Technical Writer. We love seeing how your past roles have prepared you for this position, so don’t hold back on those specific examples that showcase your skills!
Be Clear and Concise: We appreciate clarity in communication, especially since you'll be bridging gaps between teams. Keep your application straightforward and to the point, making it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ommni Inc.
✨Know Your Product Inside Out
Before the interview, make sure you understand Ommni's platform and how it integrates with other tools like Shopify Plus and Netsuite. Familiarise yourself with the product data infrastructure and think about how you can contribute to its development.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle ambiguity and convert ideas into structured workflows. Think of examples from your past experience where you've successfully managed product roadmaps or translated customer feedback into actionable tasks.
✨Showcase Your Writing Skills
As a Technical Writer, your ability to communicate clearly is crucial. Bring samples of your previous documentation or write-ups to demonstrate your skills. Be ready to discuss how you approach creating user-friendly guides and knowledge base articles.
✨Emphasise Collaboration and Adaptability
Highlight your experience working across different teams and time zones. Share examples of how you've collaborated with engineering, sales, and customer success teams to ensure aligned execution and effective communication in a fast-paced environment.