Product Owner / Technical Writer in London

Product Owner / Technical Writer in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Ommni Inc.

At a Glance

  • Tasks: Lead product development and create clear documentation for a fast-growing SaaS company.
  • Company: Join Ommni, a dynamic SaaS company transforming product data for retailers.
  • Benefits: Competitive salary, equity options, remote work flexibility, and growth opportunities.
  • Other info: Fast-paced startup environment with global collaboration and autonomy.
  • Why this job: Shape the future of product-led business while working with exciting retail brands.
  • Qualifications: 3-5 years in product ownership or technical writing, strong communication skills required.

The predicted salary is between 60000 - 80000 £ per year.

Ommni is a fast-growing SaaS company powering the future of product data infrastructure for modern retailers and brands. Our platform helps teams centralise, enrich, automate, and distribute product information and inventory across all sales and commerce channels. We work with some of the most exciting retail names across fashion, lifestyle, and consumer brands—integrating with platforms like Shopify Plus, Netsuite, NewStore, PeopleVox, and more.

This is our first hire in the Product team outside of the founding group—a pivotal role at a pivotal time. We're scaling fast and need a Product Owner who thrives in ambiguity, excels at converting ideas into structured workflows, and can bridge the gap between Product, Engineering, and Customers. You'll also own internal and customer-facing documentation, playing a dual role as our Technical Writer, ensuring clarity, consistency, and scale in how Ommni is communicated. This is a hands-on, high-impact role for someone who wants to help shape the core of a product-led business from the ground up.

Responsibilities

  • Own and manage the product roadmap, working closely with the CEO and Engineering Team
  • Define, write, and maintain detailed product specs, epics, and user stories in tools like Linear or Jira
  • Run sprint planning, backlog grooming, and feature prioritisation sessions
  • Translate customer feedback, internal insights, and technical constraints into clear product decisions
  • Act as the bridge between customers, engineering, and GTM teams to ensure aligned execution

Technical Writing & Enablement

  • Build and maintain internal documentation, including architecture overviews, API usage guides, and workflows
  • Write customer-facing knowledge base articles, integration documentation, and release notes
  • Own and evolve our Documentation Centre as we scale
  • Work with the Customer Success and Sales teams to craft enablement material, diagrams, and onboarding guides

Requirements

  • Have 3–5+ years in a Product Owner, Product Manager, or Technical Writer role in a SaaS, commerce or B2B tech environment
  • Are a strong writer and communicator who can convert technical detail into clear instructions
  • Understand APIs, integrations, data structures, and workflow automation (or are keen to learn fast)
  • Can thrive in a startup—low process, high speed, lots of autonomy
  • Love collaborating across time zones and cultures—our customers and partners are global
  • Have experience in eCommerce, retail tech, ERP systems, or PIM (a big plus)
  • Are curious, confident, and not afraid to ask 'why'
  • Can juggle long-term roadmap thinking with immediate execution needs

Ready to Apply? Submit your application and join our team.

Product Owner / Technical Writer in London employer: Ommni Inc.

Ommni is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the fast-paced SaaS industry. With competitive salaries, equity options, and a commitment to employee growth, Ommni offers unique opportunities for professional development while working remotely or in a hybrid model across the US, Canada, UK, and APAC. Join us to be part of a pioneering team that values innovation, autonomy, and cross-cultural collaboration, all while shaping the future of product data infrastructure for leading retailers and brands.

Ommni Inc.

Contact Details:

Ommni Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Owner / Technical Writer in London

Join Product Management Meetups

Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Ommni Inc.!

Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Ommni Inc. would be by your initiative!

Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

Leverage Your University Network

If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Ommni Inc. through your school's career services!

We think you need these skills to ace Product Owner / Technical Writer in London

Product Roadmap Management
Technical Writing
User Story Development
Sprint Planning
Backlog Grooming
Feature Prioritisation
API Understanding

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Product Owner / Technical Writer, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner / Technical Writer position at Ommni Inc.. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at Ommni Inc.

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.