AI Enablement Manager in London

Omio's vision is to enable people to travel seamlessly anywhere, anyway. We are bringing all global transport into a single distribution system and creating end-to-end magical consumer journeys. With Omio you can compare and book trains, buses, ferries and flights anywhere in Europe, the US, and Canada with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, Omio makes travel planning simple, flexible and personal. Omio is the largest source of inventory, with 1000+ suppliers operating in 46 countries. Our brands also include Rome2Rio for global discovery, while Omio powers ticketing and journeys, which attract 900m+ users every year. Our offices are based in Berlin, Prague, Melbourne, Brazil, Bangalore, and London. We are a growing team of more than 400 passionate employees from more than 50 countries who share the same vision: to create a single tool to help send travellers almost anywhere in the world.

Omio is evolving into an AI-native organization, embedding AI across Product, Technology, Operations, People, and Corporate functions. Drive end-to-end AI enablement and adoption across Omio by equipping teams and leaders with the skills, confidence, and practical tools to use AI responsibly and effectively in their daily work. You will act as the central point of contact for AI enablement, translating AI capabilities into real business impact through learning, coaching, use-case enablement, and change execution. This role reports directly to the Chief People Officer and partners closely with the Product, Tech, Data and all Corporate functions.

Key Responsibilities

• End-to-End AI Enablement & Adoption
  • Design, build, and run Omio's internal AI enablement program end-to-end
  • Create and continuously evolve AI learning resources, workshops, playbooks, hackathons, and office hours
  • Own enablement delivery personally—this is a hands-on role, not a coordination function
• Role-Based AI Learning & Capability Building
  • Design role-based AI learning journeys across varying levels of AI fluency, from beginners to advanced practitioners
  • Deliver hands-on learning experiences (live sessions, guided labs, practical exercises)
  • Build and maintain self-serve resources such as toolkits, playbooks, templates, and internal hubs
• AI Coaching, Sparring & Use-Case Enablement
  • Act as a trusted AI coach and sparring partner for teams and leaders
  • Support teams in discovering, shaping, and prioritising AI use cases tied to real business problems
  • Guide teams from experimentation through pilots toward practical adoption
• AI Community & Ambassador Network
  • Build, activate, and scale an AI champions/ambassadors network
  • Foster a strong internal AI community through rituals, showcases, and shared learning
  • Partner with Internal Communications to amplify success stories and learning moments
• Change Management & Storytelling
  • Drive the human side of AI transformation: awareness, confidence, trust, and sustained usage
  • Translate employee feedback and adoption signals into clear insights for leadership
  • Help shape the internal narrative around AI: what it is, how it helps, and how we use it responsibly
• Measurement & Continuous Improvement
  • Define and track enablement and adoption metrics (usage, engagement, confidence, impact)
  • Establish feedback loops to understand barriers and opportunities
  • Use data and qualitative insights to continuously refine programs and materials

Qualifications

• Experience
  • 5–8+ years of experience related to transformation, technical enablement, change management, or program management.
  • Experience working in fast-paced, ambiguous, high-growth or tech-driven environments
  • Proven track record of building enablement programs or internal capabilities from scratch
• AI & Enablement Skillset
  • Strong hands-on experience as an AI power user (GenAI tools, workflows, prompt-based systems)
  • Deep understanding of how AI is adopted inside organizations
  • Exceptional ability to translate complex AI concepts into accessible, role-relevant learning
  • Experience designing and delivering workshops, training, coaching, or enablement programs
• Ways of Working
  • Builder mindset: you learn by doing and teach others what you've learned
  • Comfortable operating independently with high ownership and accountability
  • Strong problem-solver who enjoys tackling real business use cases with AI
  • Trusted partner to stakeholders—similar to a senior internal customer success profile
• Communication & Influence
  • Excellent facilitation, presentation, and storytelling skills
  • Able to produce executive-ready materials while remaining highly practical
  • Strong interpersonal skills and ability to build trust across levels and functions

Additional Information

What's in it for you? #LifeAtOmio

• Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride
• A competitive and attractive compensation package
• A diverse team of more than 45 nationalities
• Diversity makes us stronger

We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender, gender identity, age or disability.

Hiring process and background checks

At Omio, we work in partnership with Giant Screening, once a job offer has been accepted, Giant will be engaged to carry out background screening. Giant will reach out to you via email and occasionally via telephone/text message so that they can gather all the relevant information required. Consent will be requested prior to any information being passed to our services company.

Recruitment scams: Important notice

Protect yourself from scammers, Omio wants to ensure your ongoing safety during the application process at Omio. Please keep in mind potential scammers impersonating Omio recruiters (mainly via a global professional networking site, and messenger app's). Remember, Omio never requests payment or sensitive personal information during the recruitment process. All official job opportunities are exclusively posted on our careers page. If you suspect fraudulent activity, report it to [email protected]. Remember to cross-reference against our careers page if you question the authenticity, stay vigilant, and protect yourself from recruitment scams.

Intrigued? Apply here in English.