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- Tasks: Support international customers with product inquiries and assist in practical applications.
- Company: OMICRON designs innovative solutions for safer, more reliable power supply.
- Benefits: Enjoy flexible working hours, a creative environment, and an in-house kitchen team.
- Why this job: Join a supportive team culture focused on trust, innovation, and employee satisfaction.
- Qualifications: Education in electrical engineering; first experience is a plus; excellent English skills required.
- Other info: Travel for conferences is expected (approx. 25% of the time).
The predicted salary is between 28800 - 48000 £ per year.
OMICRON electronics designs, realizes, and distributes innovative solutions to make the power supply safer and more reliable. A decisive factor for many years has been the consistent focus on employee satisfaction, which has earned OMICRON multiple awards in local and international "Great Place to Work" rankings. Values such as trust, openness, and appreciation have guided us in our daily work for 40 years.
To support our team based in Stafford, UK we are currently looking for an Application & Support Engineer (f/m/x).
What’s it all about?
- You will support our international customers with their inquiries regarding their products and the application through various communication channels.
- You will assist our customers in the practical application and integration of our test equipment.
- You have the opportunity to network with our international colleagues and to exchange experiences.
- You are the internal voice of our customers, understand their needs and actively advocate for their concerns.
- You will assist in carrying out diagnosis and condition assessment of various applications using the full range of OMICRON equipment and find solutions to all kinds of customer requests.
- You conduct product trainings and measurements on site and at customers' locations.
- You support our sales department at conferences and trade fairs (travel time approx. 25%).
- You document and observe customer and market requirements to further develop our products.
What are we looking for?
- You have an education in the field of electrical engineering or comparable, first working experience is welcome.
- You see your challenge in the analysis and solving of customer requests and problems.
- You are a team player, communicative and enthusiastic about technology.
- You like to work self-organized and interdisciplinary with other teams.
- You like learning new things and you like to share your knowledge.
- You have excellent English language skills, German is a plus.
What makes us a great place to work?
- A unique organizational culture based on trust, personal freedom and individual responsibility.
- A work environment with a strong focus on sustainability, diversity and flexible time management.
- State-of-the-art infrastructure and professional teams who enjoy their work.
- A creative and international environment in which innovative ideas are valued.
- An in-house kitchen team and many other benefits for your work/life balance.
The position sounds exciting, but you do not fulfil all requirements yet? Show us your motivation and apply via www.omicron.jobs.
Application & Support Engineer UK employer: OMICRON
Contact Detail:
OMICRON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application & Support Engineer UK
✨Tip Number 1
Familiarise yourself with OMICRON's products and services. Understanding their test equipment and how it integrates into customer applications will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of OMICRON on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've solved technical problems or supported customers. This will demonstrate your analytical skills and customer-centric approach, which are crucial for the role.
✨Tip Number 4
Show enthusiasm for continuous learning and sharing knowledge. Highlight any relevant training or certifications you've pursued, as this aligns with OMICRON's values of innovation and teamwork.
We think you need these skills to ace Application & Support Engineer UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Application & Support Engineer position. Tailor your application to highlight how your skills and experiences align with what OMICRON is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your education in electrical engineering, relevant work experience, and any technical skills. Highlight your problem-solving abilities and teamwork experiences, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss why you are a good fit for the role and how your background can contribute to OMICRON's mission of providing innovative solutions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an engineer.
How to prepare for a job interview at OMICRON
✨Understand the Company Culture
OMICRON places a strong emphasis on trust, openness, and appreciation. Familiarise yourself with these values and think about how your personal values align with them. This will help you demonstrate that you're a good fit for their unique organisational culture.
✨Showcase Your Technical Skills
As an Application & Support Engineer, you'll need to demonstrate your understanding of electrical engineering concepts. Be prepared to discuss your technical background and any relevant experience you have with test equipment or customer support.
✨Prepare for Customer Interaction Scenarios
Since the role involves supporting international customers, think of examples from your past experiences where you've successfully resolved customer issues. Highlight your communication skills and ability to advocate for customer needs.
✨Express Your Enthusiasm for Learning
OMICRON values individuals who are eager to learn and share knowledge. Be ready to discuss how you keep up with industry trends and your willingness to learn new technologies. This will show your commitment to personal and professional growth.
