At a Glance
- Tasks: Support international customers with product inquiries and assist in practical applications.
- Company: Join OMICRON, a leader in testing and cybersecurity solutions since 1984.
- Benefits: Enjoy a unique culture, free lunch, flexible hours, and a focus on sustainability.
- Other info: Dynamic, creative environment with excellent career growth opportunities.
- Why this job: Make a real impact by solving customer challenges and collaborating with global teams.
- Qualifications: Education in electrical engineering or similar; first experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate and innovate. Since 1984, we have been developing testing, diagnostic, monitoring and cybersecurity solutions that help keep energy systems safe, secure and reliable – today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers and each other.
What’s it all about? You will support our international customers with their inquiries regarding their products and the application through various communication channels. You will assist our customers in the practical application and integration of our test equipment. You have the opportunity to network with our international colleagues and to exchange experiences. You are the internal voice of our customers, understand their needs and actively advocate for their concerns. You will assist in carrying out diagnosis and condition assessment of various applications using the full range of OMICRON equipment and find solutions to all kinds of customer requests. You conduct product trainings and measurements on site and at customers' locations. You support our sales department at conferences and trade fairs (travel time approx. 25%). You document and observe customer and market requirements to further develop our products.
What are we looking for? You have an education in the field of electrical engineering or comparable, first working experience is welcome. You see your challenge in the analysis and solving of customer requests and problems. You are a team player, communicative and enthusiastic about technology. You like to work self-organized and interdisciplinary with other teams. You like learning new things and you like to share your knowledge. You have excellent English language skills, German is a plus.
What makes us a great place to work? A unique organizational culture based on trust, personal freedom and individual responsibility. A work environment with a strong focus on sustainability, diversity and flexible time management. State-of-the-art infrastructure and professional teams who enjoy their work. A creative and international environment in which innovative ideas are valued. A free lunch and many other benefits for your work/life balance.
Technical Support & Application Engineer UK (f/m/x) employer: OMICRON electronics
At OMICRON, we pride ourselves on fostering a unique organisational culture that emphasises trust, personal freedom, and individual responsibility. Our commitment to sustainability and diversity creates a vibrant work environment where innovative ideas are not only welcomed but celebrated. With opportunities for professional growth, a supportive team atmosphere, and benefits like free lunch, we ensure our employees enjoy a fulfilling work/life balance while contributing to cutting-edge solutions in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support & Application Engineer UK (f/m/x)
✨Tip Number 1
Network like a pro! Reach out to current employees at OMICRON on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding OMICRON's products and services. Familiarise yourself with their testing and diagnostic solutions. This shows you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves analysing customer requests, think of examples from your past experiences where you successfully solved technical issues. Be ready to share these during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the OMICRON team right from the start!
We think you need these skills to ace Technical Support & Application Engineer UK (f/m/x)
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let your enthusiasm for technology shine through! We love candidates who are excited about what they do and can share that passion with our customers.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in electrical engineering and customer support. We want to see how your skills align with what we do at OMICRON!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at OMICRON electronics
✨Know Your Tech
Make sure you brush up on your technical knowledge related to electrical engineering and the specific products OMICRON offers. Familiarise yourself with their testing and diagnostic solutions, as well as any recent innovations in the field. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves supporting international customers, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated complex information in the past, whether through training sessions or customer interactions. This will demonstrate your ability to be the 'internal voice' of customers.
✨Emphasise Teamwork and Collaboration
OMICRON values a collaborative environment, so be ready to discuss your experiences working in teams. Share specific instances where you contributed to a project or helped resolve a conflict. Highlighting your enthusiasm for interdisciplinary work will resonate well with their culture.
✨Prepare Questions About Company Culture
Show your interest in OMICRON's unique organisational culture by preparing thoughtful questions about their approach to diversity, sustainability, and employee empowerment. This not only demonstrates your alignment with their values but also gives you insight into whether the company is the right fit for you.
