At a Glance
- Tasks: Build and nurture relationships with institutional members while driving growth and engagement.
- Company: Join OMFIF, a dynamic think tank shaping global finance and economic policy.
- Benefits: Gain valuable experience in a collaborative environment with opportunities for professional growth.
- Other info: Enjoy a start-up atmosphere where creativity and innovation are encouraged.
- Why this job: Make an impact in global policy dialogue while working with top financial institutions.
- Qualifications: 5+ years in client relationship management, ideally in finance or policy research.
The predicted salary is between 36000 - 60000 £ per year.
OMFIF is a dynamic and independent think tank. Through our London-based team we produce research and events on world finance and economic policy. We have a comprehensive global network of economic, political and investment decision-makers. Our members come from both the public and private sectors and comprise some of the most well-known and respected financial and technology organisations in the world. In addition to membership, we offer bespoke meetings and research on global policy and investment themes.
OMFIF operates through four thematic institutes:
- The Economic and Monetary Policy Institute (EMP) convenes leaders from public and private sector institutions to discuss macroeconomic trends and shape the future of monetary policy and political economy.
- The Digital Monetary Institute explores the topic of payments, including digital currency as an alternative to cash, and brings together technologists and policy-makers at the heart of decisions relating to the future of finance.
- The Sustainable Policy Institute (SPI) focuses on sustainable finance, addressing the policy, regulatory and investment challenges posed by environmental, social and governance themes with those responsible for shaping the sustainability agenda.
- The Sovereign Debt Institute convenes issuers across the global sovereign, supranational and agency debt community for high-level, strategic and constructive dialogue on the key issues each side faces.
At OMFIF, we strive to maintain a start-up atmosphere where creative ideas are encouraged, with no two days the same. We are looking for entrepreneurial people from diverse backgrounds who are keen to develop their skills, gain responsibility and share our vision of realising full potential, embodying the company values of independence, innovation and integrity.
The role:
The Client Relationship Manager is responsible for maintaining and expanding relationships with OMFIF's existing institutional members and partners across the Economic and Monetary Policy Institute and the Sustainable Policy Institute. Reporting to the Chief Commercial Officer, the post holder will ensure the highest levels of engagement, satisfaction and value delivery for OMFIF's members, while identifying opportunities for renewal, cross-institute collaboration and incremental growth.
This role suits a relationship-focused professional who excels at managing senior institutional clients, understands the intersection of macroeconomics and sustainability, and is motivated by supporting global policy dialogue and thought leadership.
Key Responsibilities:
- Manage and deepen relationships with existing members, ensuring strong engagement and alignment with OMFIF's research and programme offerings.
- Drive renewals and incremental growth by identifying opportunities for cross-institute collaboration and bespoke engagement.
- Lead business development and commercial outreach for the Economic and Monetary Policy Institute and the Sustainable Policy Institute.
- Identify and secure new institutional members, sponsors and partners across central banks, financial institutions, and professional services organisations.
- Act as the primary point of contact for a portfolio of key public- and private-sector clients, maintaining consistent and high-quality communication.
- Work collaboratively with researchers, programmers and marketing teams to deliver value for members and ensure their priorities are reflected in OMFIF's activities.
- Monitor engagement and satisfaction, addressing risks of attrition proactively and strategically.
- Provide market and client insights to inform product development, programming themes and commercial strategy.
- Support the delivery of OMFIF's flagship events, meetings and roundtables, ensuring effective participation and follow-up with key stakeholders.
- Prepare accurate reports and forecasts on renewals, engagement levels and account performance for the Chief Commercial Officer.
- Represent OMFIF at high-level meetings and events, reinforcing the value of membership and thought leadership.
Skills, Experience and Qualifications:
- 5+ years' experience in client relationship management, account management or partnerships, ideally within financial services, policy research or events.
- Proven ability to retain and grow institutional client portfolios and deliver high client satisfaction.
- Proven track record of developing and closing commercial deals.
- Strong understanding of - or interest in – macroeconomics and finance.
- Excellent communication and interpersonal skills, with confidence engaging at senior and executive levels.
- Commercially astute and client-focused, with a consultative and diplomatic approach.
- Organised, proactive and able to work effectively across teams and time zones.
- Strong project management skills and attention to detail.
- Proficiency in Microsoft Office and CRM systems (Salesforce preferred).
- A second language and international experience are strong advantages.
Apply:
Client Relationship Manager Reports to in London employer: OMFIF
OMFIF is an exceptional employer located in the heart of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from engaging with senior clients and participating in meaningful global policy discussions, while also enjoying ample opportunities for professional growth and development within the organisation. With a commitment to sustainability and economic advancement, OMFIF provides a unique platform for those looking to make a significant impact in the field of policy and finance.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager Reports to in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with someone from OMFIF, make sure to express your enthusiasm for their mission and how you can contribute. A genuine interest can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by researching OMFIF’s recent projects and initiatives. This will not only help you answer questions but also allow you to ask insightful ones. It shows you’re engaged and ready to hit the ground running!
✨Tip Number 4
Don’t forget to follow up after meetings or interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great opportunity to reiterate your interest in the Client Relationship Manager position.
We think you need these skills to ace Client Relationship Manager Reports to in London
Some tips for your application 🫡
Show Your Passion for Relationships:When writing your application, let us see your enthusiasm for building and maintaining relationships. Share examples of how you've successfully engaged with clients in the past, especially in a dynamic environment like OMFIF.
Tailor Your Experience:Make sure to highlight your relevant experience in client relationship management, particularly within financial services or policy research. We want to see how your background aligns with our mission and values.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to convey your skills and experiences, as we appreciate direct communication that reflects the high standards we uphold at OMFIF.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at OMFIF
✨Know Your Stuff
Before the interview, dive deep into OMFIF's research and events. Familiarise yourself with their thematic institutes and recent publications. This will not only show your genuine interest but also help you engage in meaningful conversations about their work.
✨Showcase Your Relationship Skills
Prepare examples that highlight your experience in managing client relationships, especially within financial services or policy research. Be ready to discuss how you've successfully retained clients and driven growth in previous roles.
✨Understand the Intersection
Since the role focuses on macroeconomics and sustainability, brush up on current trends in these areas. Be prepared to discuss how you can contribute to OMFIF's mission of supporting global policy dialogue and thought leadership.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of OMFIF's goals and challenges. Inquire about their approach to member engagement and how they envision the future of their thematic institutes. This shows you're not just interested in the role, but also in the organisation's vision.
