At a Glance
- Tasks: Build and nurture relationships with institutional members while driving growth and engagement.
- Company: Join OMFIF, a dynamic think tank shaping global finance and economic policy.
- Benefits: Collaborative culture, professional development, and the chance to influence global policy.
- Other info: Opportunity to work in a start-up atmosphere with diverse, entrepreneurial colleagues.
- Why this job: Be at the forefront of economic dialogue and sustainability initiatives with top decision-makers.
- Qualifications: 5+ years in client relationship management, strong communication skills, and a passion for macroeconomics.
The predicted salary is between 50000 - 60000 € per year.
OMFIF is a dynamic and independent think tank. Through our London-based team we produce research and events on world finance and economic policy. We have a comprehensive global network of economic, political and investment decision-makers. Our members come from both the public and private sectors and comprise some of the most well-known and respected financial and technology organisations in the world. In addition to membership, we offer bespoke meetings and research on global policy and investment themes.
OMFIF operates through four thematic institutes:
- The Economic and Monetary Policy Institute (EMP) convenes leaders from public and private sector institutions to discuss macroeconomic trends and shape the future of monetary policy and political economy.
- The Digital Monetary Institute explores the topic of payments, including digital currency as an alternative to cash, and brings together technologists and policy-makers at the heart of decisions relating to the future of finance.
- The Sustainable Policy Institute (SPI) focuses on sustainable finance, addressing the policy, regulatory and investment challenges posed by environmental, social and governance themes with those responsible for shaping the sustainability agenda.
- The Sovereign Debt Institute convenes issuers across the global sovereign, supranational and agency debt community for high-level, strategic and constructive dialogue on the key issues each side faces.
At OMFIF, we strive to maintain a start-up atmosphere where creative ideas are encouraged, with no two days the same. We are looking for entrepreneurial people from diverse backgrounds who are keen to develop their skills, gain responsibility and share our vision of realising full potential, embodying the company values of independence, innovation and integrity.
The role: The Client Relationship Manager is responsible for maintaining and expanding relationships with OMFIF’s existing institutional members and partners across the Economic and Monetary Policy Institute and the Sustainable Policy Institute. Reporting to the Chief Commercial Officer, the post holder will ensure the highest levels of engagement, satisfaction and value delivery for OMFIF’s members, while identifying opportunities for renewal, cross-institute collaboration and incremental growth. This role suits a relationship-focused professional who excels at managing senior institutional clients, understands the intersection of macroeconomics and sustainability, and is motivated by supporting global policy dialogue and thought leadership.
Key Responsibilities:
- Manage and deepen relationships with existing members, ensuring strong engagement and alignment with OMFIF’s research and programme offerings.
- Drive renewals and incremental growth by identifying opportunities for cross-institute collaboration and bespoke engagement.
- Lead business development and commercial outreach for the Economic and Monetary Policy Institute and the Sustainable Policy Institute.
- Identify and secure new institutional members, sponsors and partners across central banks, financial institutions, and professional services organisations.
- Act as the primary point of contact for a portfolio of key public- and private-sector clients, maintaining consistent and high-quality communication.
- Work collaboratively with researchers, programmers and marketing teams to deliver value for members and ensure their priorities are reflected in OMFIF’s activities.
- Monitor engagement and satisfaction, addressing risks of attrition proactively and strategically.
- Provide market and client insights to inform product development, programming themes and commercial strategy.
- Support the delivery of OMFIF’s flagship events, meetings and roundtables, ensuring effective participation and follow-up with key stakeholders.
- Prepare accurate reports and forecasts on renewals, engagement levels and account performance for the Chief Commercial Officer.
- Represent OMFIF at high-level meetings and events, reinforcing the value of membership and thought leadership.
Skills, Experience and Qualifications:
- 5+ years’ experience in client relationship management, account management or partnerships, ideally within financial services, policy research or events.
- Proven ability to retain and grow institutional client portfolios and deliver high client satisfaction.
- Proven track record of developing and closing commercial deals.
- Strong understanding of - or interest in – macroeconomics and finance.
- Excellent communication and interpersonal skills, with confidence engaging at senior and executive levels.
- Commercially astute and client-focused, with a consultative and diplomatic approach.
- Organised, proactive and able to work effectively across teams and time zones.
- Strong project management skills and attention to detail.
- Proficiency in Microsoft Office and CRM systems (Salesforce preferred).
- A second language and international experience are strong advantages.
Apply:
Client Relationship Manager Reports to employer: OMFIF
OMFIF is an exceptional employer that fosters a dynamic and innovative work culture, encouraging entrepreneurial spirit and creative ideas. Located in London, we offer our employees the opportunity to engage with influential global decision-makers while developing their skills in a collaborative environment. With a strong focus on professional growth and meaningful contributions to world finance and economic policy, OMFIF provides a unique platform for those passionate about making a difference in the financial landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager Reports to
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meet-ups to connect with professionals in the finance and policy sectors. The more people you know, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in client relationship management and how you've driven growth in previous roles. This will help you stand out during interviews.
✨Tip Number 3
Research OMFIF thoroughly! Understand their mission, values, and recent projects. This knowledge will not only impress during interviews but also help you tailor your approach to align with their goals.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Client Relationship Manager Reports to
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience in client management and any relevant knowledge of macroeconomics and sustainability. We want to see how you fit into our dynamic team!
Showcase Your Communication Skills:Since this role involves engaging with senior clients, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've successfully managed relationships in the past.
Highlight Relevant Experience:We’re looking for someone with a solid background in client relationship management, especially within financial services or policy research. Make sure to emphasise your achievements and how they align with the responsibilities outlined in the job description.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at OMFIF
✨Know Your Stuff
Before the interview, dive deep into OMFIF's research and events. Familiarise yourself with their thematic institutes and recent projects. This will not only show your genuine interest but also help you connect your experience in client relationship management to their specific needs.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to manage and deepen relationships with institutional clients. Think about times when you successfully drove renewals or identified growth opportunities. Be ready to discuss how you can apply these skills at OMFIF.
✨Understand the Intersection
Since the role involves macroeconomics and sustainability, brush up on current trends in these areas. Be prepared to discuss how you can contribute to OMFIF’s mission of supporting global policy dialogue and thought leadership through your understanding of these themes.
✨Engage with Questions
Prepare thoughtful questions that demonstrate your interest in OMFIF’s work and your eagerness to contribute. Ask about their future initiatives or how they measure member satisfaction. This shows you're not just looking for a job, but are genuinely interested in being part of their vision.
