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For Companies At a Glance
- Tasks: Investigate and repair cutting-edge equipment while providing top-notch technical support.
- Company: Leading provider in advanced manufacturing and defence with a global reach.
- Benefits: Competitive salary, annual bonus, and hybrid work model for flexibility.
- Why this job: Join a dynamic team and make a real difference in innovative engineering solutions.
- Qualifications: Relevant engineering qualification and skills in hardware and software troubleshooting.
- Other info: Exciting opportunities for career growth in a fast-paced environment.
The predicted salary is between 38000 - 43000 £ per year.
Job Title: Engineering Support Engineer
Job Type: Hybrid
Work Type: Permanent
Hours: 37 hrs/wk
Industry: Advanced Manufacturing/Defence
Job Location: Cheltenham
Salary: £38,000 to £43,000 per annum + Annual Bonus
Profile – Support Engineer
Our client is a leading provider of software, equipment and service solutions to technically challenging sectors around the globe.
Duties – Support Engineer
- Visit Customer sites to conduct investigations and repairs on company and third-party equipment
- Research and identify solutions to software and hardware issues
- To review customer returns to ascertain the level of repairs required,
- Advise colleagues and management of findings, repair work and operational status of equipment, and perform actions to repair and test items which will allow their return to service.
- Support the installation and commissioning of equipment at the Customers facility, whether in the UK or Overseas
- Provide Technical Support of legacy and newly introduced training equipment
Experience/Qualifications – Support Engineer
- Relevant engineering qualification
- Competency in both hardware and software
- Ability to read and interpret engineering schematics
- Knowledge of manufacturing techniques and processes
Candidates who are currently a Service Engineer, Field Service Engineer, Mechanical Engineer, Electrical Engineer, Engineering Support Engineer or Service Technician could be suitable for this role.
To make an application for this role please submit your CV to mark.davis@omegaresource.co.uk or for more information call 01453829529.
For details of other opportunities available within your chose field please visit our website www.omegaresource.co.uk
Support Engineer employer: Omega
Contact Detail:
Omega Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in advanced manufacturing or defence. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to hardware and software issues. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your ability to research and identify solutions effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Engineer role. Highlight relevant experience and skills that match the job description, like your engineering qualifications and any hands-on experience with hardware and software.
Showcase Problem-Solving Skills: In your application, emphasise your ability to research and identify solutions to technical issues. We love candidates who can demonstrate their troubleshooting skills and how they've successfully resolved problems in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to include all necessary information without rambling. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Omega
✨Know Your Tech Inside Out
As a Support Engineer, you'll need to demonstrate your technical prowess. Brush up on both hardware and software solutions relevant to the role. Be prepared to discuss specific examples of how you've solved technical issues in the past.
✨Understand the Company’s Products
Familiarise yourself with the company’s equipment and software solutions. Knowing their products will not only impress your interviewers but also help you answer questions about how you can support their customers effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully diagnosed and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, and the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
