At a Glance
- Tasks: Manage customer orders, process invoices, and coordinate shipments in a dynamic logistics environment.
- Company: Join a leading advanced manufacturing company with a focus on innovation and teamwork.
- Benefits: Gain valuable experience in a supportive workplace with opportunities for personal development.
- Other info: Enjoy a modern facility and a collaborative culture that values continuous investment in technology.
- Why this job: Be part of a team that delivers high-quality solutions to the energy sector while enhancing your skills.
- Qualifications: Experience in customer service or administration; proficiency in Microsoft Office and SAP is a plus.
The predicted salary is between 25000 - 32000 £ per year.
My client is a world leader in the provision of highly advanced technical solutions to Energy sectors. They are currently looking for a Customer Service Specialist to join their team based at their modern fit for purpose facility. Candidates will have the opportunity to work in an environment where investment is continuous and substantial, technology is leading edge, teamwork is at the forefront of all they do, and personal development is encouraged at every stage. This is a fantastic opportunity to join a company that prides itself on delivering high quality superior products to their sector.
The Customer Service Specialist shall support outbound logistics and invoicing processes. The role is responsible for managing customer orders from processing through to shipment, ensuring accuracy and compliance at every stage.
Duties:- Process invoices for international customers
- Coordinate orders and shipments between Manufacturing and customers, including export control checks
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customers
- Perform administrative functions supporting customer service functions and sales order entries
- Maintain record of asset delivery progress and invoicing
- Process customer orders and generate accurate invoices
- Coordinate outbound shipments and book freight with carriers
- Work closely with the warehouse to prioritize and schedule orders
- Ensure export documentation and classifications are correct
- Manage shipment tracking and maintain related records
- Handle customer queries, credits, returns, and claims
- Support administrative tasks, including obtaining export certificates
- Previous experience in a customer service or administrative role
- Proficient in Microsoft Office
- SAP experience
- Candidates who are currently a Logistics Administrator, Supply Chain Administrator, Customer Service Administrator, Import and Export Administrator and Stores Administrator could be suitable for this position
To make an application for this role please submit your CV to mark.davis@omegaresource.co.uk or for more information call 01453829529.
For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
Customer Service Specialist in Stonehouse employer: Omega
Join a world leader in advanced manufacturing located in Stonehouse, Gloucestershire, where innovation and teamwork drive success. As a Customer Service Specialist, you'll benefit from a modern work environment that prioritises personal development and continuous investment in technology, ensuring you have the tools and support needed to excel in your role. With a strong focus on delivering high-quality products and fostering a collaborative culture, this is an excellent opportunity for those seeking meaningful and rewarding employment.
