At a Glance
- Tasks: Manage key customer accounts and ensure exceptional satisfaction while identifying growth opportunities.
- Company: Join a growing engineering company known for innovation and quality across various industries.
- Benefits: Competitive salary, bonus, company car, and remote work flexibility.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by delivering innovative solutions and building strong client relationships.
- Qualifications: Experience in account management within engineering or technical environments is essential.
The predicted salary is between 40000 - 50000 £ per year.
Role
Account Manager
Location
Remote (Gloucester Head Office)
Job Type
Permanent
Salary
About Us
We are looking for an experienced Account Manager to join a growing engineering company delivering innovative solutions across a number of industries including Aerospace, Oil & Gas, Medical and Energy.
With a reputation for quality, technical excellence, and customer service, we work closely with our clients to deliver projects and services that add real value to their businesses.
The Role
As an Account Manager, you will be responsible for managing and developing a portfolio of key customer accounts.
Acting as the primary point of contact, you will ensure exceptional customer satisfaction, identify new opportunities, and work closely with internal engineering, operations, and sales teams to deliver outstanding service and solutions.
Key Responsibilities
- Manage and develop relationships with existing customer accounts.
- Act as the main point of contact for customer enquiries, quotations, and project updates.
- Identify opportunities for upselling and cross-selling engineering products and services.
- Develop account plans to support customer growth and retention.
- Work closely with engineering and operational teams to ensure successful delivery of projects.
- Monitor customer satisfaction and proactively resolve any issues.
- Prepare and present proposals, quotations, and business reviews.
- Maintain accurate customer records and sales forecasts within the CRM system.
- Achieve revenue, margin, and account growth targets.
- Stay informed on market trends, customer requirements, and competitor activity.
Requirements
- Previous experience in an Account Manager, Key Account Manager, or Business Development role.
- Experience working within an engineering, manufacturing, technical, or industrial environment.
- Excellent relationship-building and communication skills.
- Strong commercial awareness and negotiation abilities.
- Ability to manage multiple customer accounts effectively.
- Proficiency in Microsoft Office and CRM systems.
- Full UK driving licence.
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Account Manager in Gloucester employer: Omega
Omega in Buckingham is an excellent employer, offering a dynamic work culture that prioritises innovation and quality in the automotive sector. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to impactful projects. With a commitment to operational excellence and a supportive team environment, Omega provides a rewarding workplace for those passionate about quality engineering.
