Omega is partnering with a leading international business to appoint an Operations Manager (Customer Service & Operations) on a 9-month fixed term contract. The role is hybrid and will lead teams across customer service, operations, and related functions, shaping service delivery and continuous improvement.
You will manage ~100 colleagues through direct reports, focusing on engagement, performance against KPIs, risk and compliance, and change initiatives.
#J-18808-LjbffrHybrid Ops Manager: Customer Service & Transformation in Birmingham employer: Omega
Omega in Buckingham is an excellent employer, offering a dynamic work culture that prioritises innovation and quality in the automotive sector. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to impactful projects. With a commitment to operational excellence and a supportive team environment, Omega provides a rewarding workplace for those passionate about quality engineering.
