At a Glance
- Tasks: Build strong customer relationships and drive business growth in a dynamic environment.
- Company: Join a leading company in the signage industry with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Exciting opportunity for growth and collaboration with talented professionals.
- Why this job: Be the key contact for clients and make a real impact on their success.
- Qualifications: Experience in account management and knowledge of blue chip retail preferred.
The predicted salary is between 40000 - 50000 £ per year.
- Department: Contracts
- Responsible to: Commercial Director
Main Purpose of Job
Build & maintain strong customer relationship, ensuring customer satisfaction & driving business growth.
Act as main point of contact for customer, addressing their needs & concerns while representing the company’s interests.
Identify new business opportunities.
We are looking for someone to become a vital part of our team who has got knowledge and experience when dealing with blue chip retails and has some knowledge and understanding of the signage industry.
Responsibilities
- Customer relationship management: Building & maintaining strong, positive relationship.
- Needs & assessment: Understanding the customer’s needs & ensuring we meet those needs.
- Communication: Maintaining clear & consistent communication & first point of contact.
- Customer Service: Providing excellent customer service and addressing client issues effectively.
- Business Development: Identifying and pursuing new business opportunities within existing accounts.
- Reporting: Preparing status reports on accounts and providing feedback to management.
- Project Management: Leading and coordinating project activities related to client accounts.
- Negotiation: Negotiating contracts and terms with clients.
- Collaboration: Working with internal teams to ensure client needs are met.
- Problem Solving: Identifying and resolving client issues in a timely and effective manner
- To deliver an unrivalled service to the customer: Ensure the company remains the preferred supplier.
- Reporting requirements
- To ensure the Customer activity log is kept up to date and comprehensive.
- To be fully conversant with all relevant aspects of the customers business and able to report as requested.
- To provide the Commercial Director with regular information updates regarding status of account and its progress within the business.
- Key Result Areas
- Ensure Customer invoicing is carried out no later than 4 days after job completion.
- Ensure Coop team’s job files and customer activity logs are updated daily
- Investigate at least 5 underperforming jobs per month and report on reasons.
- Ensure the account is run to budgeted margin or better.
- Visit Customer as required but at least four times a month.
- Look for and implement Margin improvement strategies within the account.
- To work with and manage team of Project Managers and Project Coordinators providing guidance and direction, and particularly promoting and enforcing ERP (M1), Lead & Jobs reporting & accuracy.
- To ensure your Coop Team Searches and related KPIs are reviewed and revised on a daily basis.
- #J-18808-Ljbffr
Account Manager in Leeds employer: Omega Signs Ltd
As an Account Manager at our company, you will thrive in a dynamic work culture that prioritises strong customer relationships and business growth. We offer excellent employee benefits, opportunities for professional development, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team is dedicated to delivering exceptional service while fostering a supportive atmosphere for personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Leeds
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Omega Signs Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Omega Signs Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Leeds
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Omega Signs Ltd:When writing your cover letter, make sure to tailor your message specifically for Omega Signs Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Omega Signs Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Omega Signs Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Omega Signs Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Omega Signs Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
