Luxury E‑Commerce & CRM Lead – UK VIP Program in London
Luxury E‑Commerce & CRM Lead – UK VIP Program

Luxury E‑Commerce & CRM Lead – UK VIP Program in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage UK E-Commerce customer experience and lead CRM strategies for a luxury watch brand.
  • Company: Prestigious luxury watch brand with a focus on exceptional customer service.
  • Benefits: Exciting opportunity in a dynamic environment with potential for career growth.
  • Why this job: Join a leading brand and enhance customer interactions in the luxury sector.
  • Qualifications: Strong communication skills and experience in luxury retail or E-Commerce.
  • Other info: Based in Greater London, perfect for those passionate about luxury watches.

The predicted salary is between 36000 - 60000 £ per year.

A leading luxury watch brand is seeking a skilled candidate to manage its UK E-Commerce customer experience and lead CRM strategies. This role involves enhancing customer interactions, optimizing E-Commerce operations, and overseeing daily customer queries.

Successful candidates should have strong communication skills, experience in a luxury retail or E-Commerce environment, and a passion for luxury watches. This position is based in Greater London and offers an exciting opportunity in a prestigious brand.

Luxury E‑Commerce & CRM Lead – UK VIP Program in London employer: OMEGA SA

As a leading luxury watch brand, we pride ourselves on fostering a dynamic and inclusive work culture that values creativity and innovation. Our Greater London location offers employees the chance to thrive in a prestigious environment, with ample opportunities for professional growth and development within the luxury retail sector. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences and driving the future of luxury e-commerce.
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Contact Detail:

OMEGA SA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury E‑Commerce & CRM Lead – UK VIP Program in London

Tip Number 1

Network like a pro! Reach out to people in the luxury retail and E-Commerce space. Use LinkedIn to connect with industry professionals and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Show off your passion for luxury watches! When you get the chance to chat with potential employers, make sure to share your enthusiasm for the brand and the products. We want to see that you’re not just looking for any job, but that you genuinely care about the luxury experience.

Tip Number 3

Prepare for those interviews! Research the brand inside out, understand their customer base, and think about how you can enhance their E-Commerce operations. We recommend practising common interview questions and having some thoughtful questions ready to ask them too.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out on your dream job – hit that apply button!

We think you need these skills to ace Luxury E‑Commerce & CRM Lead – UK VIP Program in London

Customer Experience Management
CRM Strategies
E-Commerce Operations
Communication Skills
Luxury Retail Experience
Problem-Solving Skills
Customer Interaction Enhancement
Passion for Luxury Watches

Some tips for your application 🫡

Show Your Passion for Luxury: When writing your application, let your love for luxury watches shine through! Share any relevant experiences or stories that highlight your enthusiasm for the brand and the industry.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your experience in E-Commerce and CRM strategies, and how they relate to enhancing customer interactions in a luxury setting.

Be Clear and Concise: We want to see your skills and experiences, but keep it straightforward! Use clear language and avoid jargon to ensure your application is easy to read and understand.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with a leading luxury brand.

How to prepare for a job interview at OMEGA SA

Know Your Luxury Brands

Familiarise yourself with the luxury watch brand's history, values, and product range. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their brand ethos.

Showcase Your E-Commerce Expertise

Prepare specific examples of how you've enhanced customer experiences in previous E-Commerce roles. Discuss any CRM strategies you've implemented that led to increased customer satisfaction or sales, as this will demonstrate your capability for the role.

Communicate Clearly and Confidently

Strong communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, especially when discussing your past experiences and how they relate to managing customer queries in a luxury setting.

Demonstrate Your Passion for Luxury Watches

Express your enthusiasm for luxury watches during the interview. Share any personal experiences or knowledge about the industry that showcases your genuine interest, as this can set you apart from other candidates.

Luxury E‑Commerce & CRM Lead – UK VIP Program in London
OMEGA SA
Location: London

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