At a Glance
- Tasks: Deliver exceptional customer service and promote OMEGA's luxury products.
- Company: Join OMEGA, a prestigious brand known for innovation and excellence.
- Benefits: Competitive pay, flexible hours, and a chance to work with luxury watches.
- Other info: Dynamic retail environment with opportunities for growth and learning.
- Why this job: Be part of a legendary brand and create memorable experiences for customers.
- Qualifications: Retail experience, passion for luxury, and great communication skills.
The predicted salary is between 20000 - 26400 £ per year.
OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. OMEGA was the first watch worn on the moon and has enjoyed many accomplishments in the ocean and in space. Its women’s watches are amongst the most admired in the industry, and OMEGA’s reputation has been enhanced by its achievements in anti‑magnetic watchmaking and Master Chronometer certified watches.
To provide exceptional levels of customer service to all clients. Merchandise, promote and sell all OMEGA products while meeting all sales targets and Boutique objectives.
- Greet and serve all clients providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, to provide clients with detailed information.
- Provide reliable information to clients regarding sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every client, whether by email, over the phone, or in person.
- Assist in controlling shrinkage through attentive action on the shop floor and careful operation of the till.
- Maintain/build awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
- Handle all transactions in a responsible and secure way.
- Ensure the store is kept clean and presentable at all times.
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Present and conduct yourself in a professional manner to both customers and colleagues.
- Communicate clearly to clients and colleagues.
- Attend regular training days and take responsibility to understand all new products.
- Be self-motivated and pro-active in applying training and instructions.
Professional Requirements:
- Experience in the Retail Industry at a sales advisor level.
- Previous experience from a watch/jewellery or prestige retail background.
- Must have an understanding of luxury retail.
- Must enjoy their work and have a natural passion for OMEGA and watches.
- Be accommodating to shifts, longer trading hours, and staying late for VIPs.
- Have experience dealing with international customers.
Job Location: Upper Mall East Bull Ring Shopping Centre, B5 4BG Birmingham, United Kingdom.
Retail Sales Advisor - OMEGA Birmingham employer: OMEGA SA
OMEGA is an exceptional employer, offering a vibrant work culture that celebrates excellence and innovation in luxury retail. Located in the heart of Birmingham's Bull Ring Shopping Centre, employees benefit from a dynamic environment with opportunities for personal growth and development through regular training and exposure to prestigious clientele. With a commitment to outstanding customer service and a supportive team atmosphere, OMEGA provides a rewarding career path for those passionate about luxury watches and delivering memorable experiences.
