Field Service Engineer North East Region Monday to Thursday 08:00 to 17:00 | Friday 08:00 to 14:30 £35,(Apply online only) - £40,(Apply online only) + Company Van + Overtime + Excellent Benefits About the Opportunity. An exciting opportunity has become available for a Field Service Engineer. Working across customer sites throughout the North East region, you'll play a key role in supporting customers, delivering projects and maintaining high levels of service whilst building long-term relationships. The position would suit a hands-on engineer with strong electrical and mechanical fault-finding skills who enjoys working independently and travelling to customer sites. Key Responsibilities - Field Service Engineer Provide customer training and technical support following installations. Diagnose electrical and mechanical faults and carry out effective repairs. Respond to breakdown situations and minimise customer downtime. Work with PLC-controlled and automated machinery. Support customers with preventative maintenance and equipment optimisation. Produce detailed service reports and technical documentation. Maintain accurate records through the company CRM system. Build and maintain strong customer relationships across your region. Work closely with engineering, technical and sales teams to support projects. Identify opportunities for continuous improvement and customer enhancements. Manage workload, travel schedules and project commitments effectively. Ensure all work is completed in line with health and safety requirements. Participate in a 1 week in 7 on-call rotation once fully trained. Experience / Qualifications - Field Service Engineer Time-served apprenticeship, NVQ Level 3, C&G or equivalent Electrical / Electromechanical Engineering qualification. Strong electrical fault-finding and controls experience. Good understanding of PLCs and industrial automation systems. Experience working on single phase, three phase and low voltage systems. Working knowledge of pneumatics and hydraulics. Strong mechanical maintenance and repair skills. Previous field service, installation, commissioning or maintenance engineering experience. Excellent communication and customer-facing skills. Ability to work independently and manage priorities effectively. Full UK driving licence and willingness to travel extensively. Passport and flexibility for occasional overseas travel. Ex-Forces engineering backgrounds are encouraged to apply. Benefits - Field Service Engineer Salary of £35,(Apply online only) - £40,(Apply online only) depending on experience. Company van, laptop and mobile phone. Monday to Friday working week with a 2:30pm finish every Friday. 25 days holiday plus bank holidays. Additional holiday entitlement based on length of service. 5% employer pension contribution. Income protection scheme. Death in service cover. Enhanced maternity and paternity pay. 24/7 GP access, wellbeing and mental health support. Free eye tests. Access to independent financial advice. Training and long-term career development opportunities. Health and wellbeing discounts and benefits platform. Additional Information Covering customer sites across the North East region. Typically 20,(Apply online only) to 30,(Apply online only) miles travel per year. Occasional overseas travel may be required. Participation in a 1 week in 7 out-of-hours support rota once competent on products. For more information on this role, please contact Charlie Boulton on (phone number removed), or send a copy of your CV to (url removed) For details of other opportunities available within your chosen field, please visit (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Ideal background / Previous roles may include: Field Service Engineer, Service Engineer, Installation Engineer, Commissioning Engineer, Automation Engineer, Electrical Engineer, Multi-Skilled Engineer Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process
Field Service Engineer in Durham employer: Omega Resource Group
As a global leader in the automation and packing industry, our company offers an exceptional work environment for the Field Service Director role, characterised by a commitment to operational excellence and employee development. With competitive compensation, including a generous bonus structure and comprehensive benefits like private health cover and a double matched pension scheme, we prioritise the well-being and growth of our team members. Our collaborative culture fosters strong relationships and encourages continuous improvement, making this an ideal place for professionals seeking meaningful and rewarding careers in a dynamic sector.
