At a Glance
- Tasks: Control vehicle repairs, manage costs, and ensure top-notch customer service.
- Company: Join a respected fleet management business with a diverse vehicle fleet across the UK.
- Benefits: Enjoy hybrid working, competitive salary, 26 days leave, and professional development support.
- Other info: Great career growth opportunities and employee recognition programmes.
- Why this job: Utilise your technical skills while stepping away from hands-on work in a dynamic environment.
- Qualifications: Qualified Vehicle Technician with strong knowledge of vehicle maintenance and repair.
The predicted salary is between 29700 - 36300 £ per year.
Experience Dependent
Chippenham
Hybrid Working (Following Probation & Training Period)
Are you a qualified Vehicle Technician looking to move away from the tools while still utilising your technical expertise? This is an excellent opportunity to join a highly respected fleet management business that supports a large and diverse vehicle fleet across the UK. Working as part of a busy maintenance team, you will play a key role in controlling vehicle repairs, reducing downtime, managing costs, and delivering exceptional customer service to fleet clients.
Responsibilities
- Assess and authorise vehicle maintenance and repair requests, ensuring work is necessary, cost-effective, and completed within agreed labour times.
- Challenge suppliers and repairers where appropriate to ensure best value and compliance with maintenance standards.
- Monitor vehicle downtime and proactively manage repairs to maximise fleet availability.
- Liaise with workshops, customers, and suppliers to provide updates on repair progress and expected completion times.
- Ensure all maintenance records, authorisations, and vehicle information are accurately recorded within company systems.
- Review estimates and invoices to ensure correct pricing and repair procedures have been applied.
- Escalate technical, commercial, or customer concerns when required.
- Deliver a high standard of customer service while working to deadlines, KPIs, and service level agreements.
Experience / Qualifications
- Qualified Vehicle Technician with City & Guilds, NVQ Level 3, IMI, or equivalent automotive qualification.
- Strong knowledge of vehicle maintenance and repair, ideally covering cars, vans, LCVs, or commercial vehicles.
- Previous experience within a workshop, fleet management, maintenance control, service advisory, warranty, technical support, or engineering environment.
- Good understanding of vehicle compliance, servicing schedules, MOT requirements, and repair processes.
- Ability to challenge repair recommendations and discuss technical matters confidently with workshops and suppliers.
- Strong communication skills and the ability to manage difficult conversations professionally.
- Organised and able to work effectively within a fast-paced, target-driven environment.
- Customer-focused with strong problem-solving skills and attention to detail.
Benefits
- Competitive salary depending on experience.
- Hybrid working available following probation and training period.
- 26 days annual leave plus bank holidays.
- Company pension scheme.
- Death in Service cover.
- Critical Illness cover.
- Health Cash Plan.
- Annual Profit Share Bonus.
- Employee recognition and reward programmes.
- Support for further training, education, and professional development.
- Long Service Awards.
- Free on-site parking.
- Additional breakdown cover benefits (service dependent).
For more information on this role, please contact Andy Haddon on (phone number removed), or send a copy of your CV to (url removed).
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Ideal background / Previous roles may include:
- Vehicle Technician
- Senior Technician
- Workshop Controller
- Service Advisor
- Technical Advisor
- Fleet Coordinator
- Fleet Maintenance Controller
- Warranty Controller
- Service Controller
- Workshop Supervisor
- Maintenance Planner
- Fleet Engineer
- Commercial Vehicle Technician
- Technical Support Advisor
- Vehicle Maintenance Administrator
Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process.
Fleet Maintenance Controller in Chippenham employer: Omega Resource Group
As a global leader in the automation and packing industry, our company offers an exceptional work environment for the Field Service Director role, characterised by a commitment to operational excellence and employee development. With competitive compensation, including a generous bonus structure and comprehensive benefits like private health cover and a double matched pension scheme, we prioritise the well-being and growth of our team members. Our collaborative culture fosters strong relationships and encourages continuous improvement, making this an ideal place for professionals seeking meaningful and rewarding careers in a dynamic sector.
