At a Glance
- Tasks: Install, maintain, and repair automation and packaging machinery while providing expert technical support.
- Company: Join a global leader in automation and packaging solutions with a collaborative team.
- Benefits: Competitive salary, bonus, private health cover, generous pension contributions, and 25 days annual leave.
- Other info: Flexible working pattern with overtime opportunities and a premium company vehicle provided.
- Why this job: Make a real impact in the automation industry while enjoying significant career growth opportunities.
- Qualifications: Strong technical skills in mechanical and electrical systems; experience in field service roles preferred.
The predicted salary is between 42722 - 60000 £ per year.
Field Service Technician Southeast – Essex/Cambridgeshire £42,722 (OTE £55K+) Permanent My client is a global leader within the automation and packing industry who offer end to end manufacturing solutions to their clients. They are now on the lookout for an experienced Multiskilled Field Service Technician to join their team and work across the Southeast.
The Planned Maintenance Technician is responsible for installing, commissioning, maintaining, and repairing automation/packaging machinery, delivering preventative maintenance and retrofit solutions, supporting customers and colleagues with expert technical knowledge, and promoting aftersales services to ensure reliable performance and high levels of customer satisfaction.
Key Responsibilities – Field Service Technician- To prepare and test machinery and ancillary equipment ready for installation.
- Prepare pre-installation documentation and conduct site visits prior to new installations.
- To train and supervise customer engineers in the safe use and maintenance of the equipment.
- To provide technical assistance to customers, engineers and colleagues.
- To prepare reports of work for use within the company or for the customer.
- To ensure installations are concluded and signed off, in line with installation documentation structure.
- To advise on and promote aftersales products offered by the service department.
- To carry out any special tasks as reasonably requested by the Regional Technician Manager.
- Strong technical understanding of mechanical and electrical systems.
- Previous experience in preventative maintenance or field service roles.
- Experience in working on packaging machinery or similar – food, recycling, FMCG.
- Formal engineering qualification (NVQ, HNC, or equivalent).
- Willingness to travel and stay overnight as required.
- £42,722 (OTE £55K - £60K).
- Work way up to Tech 3 level (up to £53K basic).
- 37.5 hours - 10 day on 4 days off pattern (4 days of fall on Friday to Monday).
- Significant overtime opportunity.
- Company pays annual bonus of circa 8% basic salary.
- BUPA Private health cover.
- Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%).
- Premium company vehicle provided.
- 25 days annual leave + bank holidays.
For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to harry.waller@omegaresource.co.uk.
Multiskill Field Service Technician Automation & Packaging in Chelmsford employer: Omega Resource Group
As a global leader in the automation and packaging industry, our company offers a dynamic work environment that fosters innovation and professional growth. With competitive salaries, comprehensive benefits including private health cover and a generous pension scheme, as well as a supportive culture that values employee development, we are committed to ensuring our team members thrive both personally and professionally. Join us in the Southeast and be part of a team that prioritises customer satisfaction while providing you with significant opportunities for advancement and rewarding experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Multiskill Field Service Technician Automation & Packaging in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local meetups, or join online forums. The more people you know in the automation and packaging field, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you’ve got experience with mechanical and electrical systems, don’t be shy about it. Prepare a portfolio or a presentation that highlights your past projects and successes in field service roles.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Field Service Technicians and be ready to discuss your technical knowledge and problem-solving skills.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s a great way to get noticed and show your enthusiasm for the role. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Multiskill Field Service Technician Automation & Packaging in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with mechanical and electrical systems, especially in packaging machinery. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Multiskilled Field Service Technician role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Technical Knowledge:Since this role requires strong technical understanding, make sure to mention any formal engineering qualifications you have. We love seeing candidates who can demonstrate their expertise in preventative maintenance and field service roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Omega Resource Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge of mechanical and electrical systems. Be ready to discuss your previous experiences with packaging machinery or similar equipment, as this will show your expertise and confidence in the field.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting a malfunctioning machine or training a customer engineer. Think of examples from your past roles where you successfully resolved issues or provided training, and be ready to share those stories.
✨Show Your Customer Service Skills
Since this role involves supporting customers and ensuring their satisfaction, be prepared to talk about how you've handled customer interactions in the past. Highlight any instances where you went above and beyond to help a client or improve their experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to aftersales services or how they support their technicians in ongoing training. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
