Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain, and repair cutting-edge automation and packaging machinery.
- Company: Global leader in automation and packing solutions with a supportive team culture.
- Benefits: Competitive salary, private health cover, generous pension contributions, and 25 days annual leave.
- Other info: Exciting career progression opportunities and significant overtime potential.
- Why this job: Join a dynamic team and make a real impact in the automation industry.
- Qualifications: Strong technical skills in mechanical and electrical systems; experience in field service roles.
The predicted salary is between 42722 - 60000 £ per year.
My client is a global leader within the automation and packing industry who offer end to end manufacturing solutions to their clients. They are now on the lookout for an experienced Multiskilled Field Service Technician to join their team and work across the Southeast.
The Planned Maintenance Technician is responsible for installing, commissioning, maintaining, and repairing automation/packaging machinery, delivering preventative maintenance and retrofit solutions, supporting customers and colleagues with expert technical knowledge, and promoting aftersales services to ensure reliable performance and high levels of customer satisfaction.
Key Responsibilities – Field Service Technician- To prepare and test machinery and ancillary equipment ready for installation.
- Prepare pre-installation documentation and conduct site visits prior to new installations.
- To train and supervise customer engineers in the safe use and maintenance of the equipment.
- To provide technical assistance to customers, engineers and colleagues.
- To prepare reports of work for use within the company or for the customer.
- To ensure installations are concluded and signed off, in line with installation documentation structure.
- To advise on and promote aftersales products offered by the service department.
- To carry out any special tasks as reasonably requested by the Regional Technician Manager.
- Strong technical understanding of mechanical and electrical systems.
- Previous experience in preventative maintenance or field service roles.
- Experience in working on packaging machinery or similar – food, recycling, FMCG.
- Formal engineering qualification (NVQ, HNC, or equivalent).
- Willingness to travel and stay overnight as required.
- £42,722 (OTE £55K - £60K).
- Work way up to Tech 3 level (up to £53K basic).
- 37.5 hours - 10 day on 4 days off pattern (4 days of fall on Friday to Monday).
- Significant overtime opportunity.
- Company pays annual bonus of circa 8% basic salary.
- BUPA Private health cover.
- Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%).
- Premium company vehicle provided.
- 25 days annual leave + bank holidays.
Field Service Technician in Basildon employer: Omega Resource Group
Contact Detail:
Omega Resource Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Technician role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can talk confidently about mechanical and electrical systems, as well as your experience with packaging machinery. We want you to shine when discussing how you can contribute to customer satisfaction!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share examples of how you've tackled challenges in previous roles. We love hearing about your hands-on experience and how you’ve provided technical assistance to customers and colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team and make a difference in the automation and packing industry.
We think you need these skills to ace Field Service Technician in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with mechanical and electrical systems, especially in packaging machinery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Technician role. Share specific examples of your past experiences that relate to the job description, and let your personality come through.
Show Off Your Technical Knowledge: Since this role requires strong technical understanding, make sure to mention any formal engineering qualifications you have. We love seeing candidates who can demonstrate their expertise in preventative maintenance and field service roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Omega Resource Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around mechanical and electrical systems. Be ready to discuss your previous experience with packaging machinery or similar roles, as this will show that you’re the right fit for the job.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past field service roles. Think about specific situations where you provided technical assistance or resolved issues for customers, as this will demonstrate your ability to think on your feet.
✨Be Ready to Discuss Aftersales Services
Since promoting aftersales products is part of the role, come prepared to talk about how you’ve successfully upsold services or products in the past. This shows that you understand the importance of customer satisfaction and ongoing support.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s approach to maintenance and customer service. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.