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- Tasks: Install, maintain, and repair automation and packaging machinery across the Southeast.
- Company: Global leader in automation and packing solutions with a focus on innovation.
- Benefits: Competitive salary, overtime opportunities, private health cover, and generous pension contributions.
- Other info: Enjoy a flexible work pattern with significant career growth potential.
- Why this job: Join a dynamic team and make a real impact in the automation industry.
- Qualifications: Strong technical skills in mechanical and electrical systems; previous field service experience preferred.
The predicted salary is between 42722 - 42722 £ per year.
My client is a global leader within the automation and packing industry who offer end to end manufacturing solutions to their clients. They are now on the lookout for an experienced Multiskilled Field Service Technician to join their team and work across the Southeast.
The Planned Maintenance Technician is responsible for installing, commissioning, maintaining, and repairing automation/packaging machinery, delivering preventative maintenance and retrofit solutions, supporting customers and colleagues with expert technical knowledge, and promoting aftersales services to ensure reliable performance and high levels of customer satisfaction.
Key Responsibilities:- To prepare and test machinery and ancillary equipment ready for installation.
- Prepare pre-installation documentation and conduct site visits prior to new installations.
- To train and supervise customer engineers in the safe use and maintenance of the equipment.
- To provide technical assistance to customers, engineers and colleagues.
- To prepare reports of work for use within the company or for the customer.
- To ensure installations are concluded and signed off, in line with installation documentation structure.
- To advise on and promote aftersales products offered by the service department.
- To carry out any special tasks as reasonably requested by the Regional Technician Manager.
- Strong technical understanding of mechanical and electrical systems.
- Previous experience in preventative maintenance or field service roles.
- Experience in working on packaging machinery or similar – food, recycling, FMCG.
- Formal engineering qualification (NVQ, HNC, or equivalent).
- Willingness to travel and stay overnight as required.
- £42,722 (OTE £55K - £60K).
- Work way up to Tech 3 level (up to £53K basic).
- 37.5 hours - 10 day on 4 days off pattern (4 days of fall on Friday to Monday).
- Significant overtime opportunity.
- Company pays annual bonus of circa 8% basic salary.
- BUPA Private health cover.
- Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%).
- Premium company vehicle provided.
- 25 days annual leave + bank holidays.
Locations
Field Service Technician in Basildon, Essex employer: Omega Resource Group
Contact Detail:
Omega Resource Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Basildon, Essex
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the technical interview by brushing up on your skills. Be ready to discuss your experience with mechanical and electrical systems, and think of examples where you've solved problems in the field. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Technician in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with mechanical and electrical systems, especially in packaging machinery. We want to see how your skills match the role of a Field Service Technician, so don’t hold back!
Show Off Your Technical Skills: In your application, emphasise your formal engineering qualifications and any relevant field service experience. We love seeing candidates who can demonstrate their technical prowess and problem-solving abilities.
Be Clear and Concise: When writing your cover letter, keep it straightforward. Outline your key achievements and how they relate to the responsibilities of the role. We appreciate clarity and directness!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Omega Resource Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around mechanical and electrical systems. Be ready to discuss your previous experience with packaging machinery or similar roles, as this will show that you understand the industry and can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past field service roles. Think about specific situations where you had to troubleshoot issues or provide technical assistance. This will demonstrate your ability to think on your feet and support customers effectively.
✨Be Ready for Practical Questions
Expect questions that test your practical knowledge and skills. You might be asked how you would approach a specific installation or maintenance task. Practising these scenarios beforehand can help you articulate your thought process clearly during the interview.
✨Highlight Your Customer Service Skills
Since customer satisfaction is key in this role, be prepared to discuss how you've trained or supervised others in the past. Share examples of how you've promoted aftersales services or ensured reliable performance, as this will show your commitment to high standards.