At a Glance
- Tasks: Support the Retention Sales Team and manage customer relationships.
- Company: Join Omega Red Group, a leader in safety-critical services.
- Benefits: Enjoy a competitive salary, pension, discounts, and commission.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a growing company making a real impact in safety.
- Qualifications: Sales experience, strong organisational skills, and IT proficiency required.
The predicted salary is between 28250 - 28250 £ per year.
Are you an experienced professional with a background in sales environment, ready for a new challenge? If so, we have the perfect opportunity for you! We’re seeking a proactive and self‑motivated Sales Coordinator to provide comprehensive support, ensuring the smooth and efficient operation of our Retention Sales Team.
You will be responsible for a specific region and discipline within the UK, where you will be expected to maintain existing pipeline and ensure our customers receive a well‑rounded service and prompt quotations which can cover Lightning protection & Height Safety testing and maintenance. You will be expected to assist in the management of the customers journey, communicating between internal stakeholders ensuring we meet internal and external SLA’s & KPI’s.
The Company
Omega Red Group is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red Group is a specialist design, installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market. Operating nationally, the business focuses on providing top quality safety‑critical services for the protection of people, buildings and infrastructure. Omega Red Group is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.
The Role
- Manage and maintain the existing customer pipeline, ensuring regular follow‑ups, nurturing relationships, and identifying opportunities for upselling.
- Coordinate with customers and internal teams to ensure seamless order processing and delivery.
- Deal with inbound client enquiries via email and phone in a professional and efficient manner.
- Serve as a key point of contact for customers, handling inquiries, issuing Lightning protection & Height Safety maintenance quotations and providing excellent service.
- Maintain customer records to a high standard using internal CRM software.
- Ability to process and comprehend technical information, with awareness of relevant Lightning Protection and Height Safety British standards.
What You’ll Need
- To be successful, you will possess strong organisational skills and a keen eye for detail within all areas of your role.
- You will excel within a sales and customer service environment while demonstrating a high level of proficiency using IT systems and Microsoft Office.
- You will be a confident self‑starter with an ability to demonstrate excellent communication skills, problem‑solving tactics and use of initiative to deliver results.
- You will have the ability to work under strict deadlines and have a proven track record of meeting and exceeding targets, with an efficient understanding of sales performance metrics.
Experience
- Sales administration work: 1 year (preferred)
- Microsoft Office: 1 year (required)
- Customer service skills: 1 year (required)
Benefits
- Company pension
- Cycle to work scheme
- Life insurance
- Store discount
- Commission scheme
Sales Coordinator in Nottingham employer: Omega Red Group
At Omega Red Group, we pride ourselves on being an excellent employer by offering a supportive work culture that values continuous learning and professional development. As a Field-Based Lightning Protection Fitter, you will benefit from comprehensive training opportunities while working in the beautiful Somerset region, ensuring your skills are always up-to-date. Our commitment to employee growth and a collaborative environment makes us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in lightning protection and height safety. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in sales coordination can benefit the team. Highlight your experience with customer service and CRM software to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Omega Red Group.
We think you need these skills to ace Sales Coordinator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales environments and any relevant skills that match the job description. We want to see how you can bring value to our Retention Sales Team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed customer relationships or exceeded sales targets in the past. We love a good story!
Show Off Your Organisational Skills:Since the role requires strong organisational skills, make sure to mention any tools or methods you use to stay organised. Whether it's CRM software or your own system, we want to know how you keep everything running smoothly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Omega Red Group
✨Know Your Sales Metrics
Before the interview, brush up on key sales performance metrics. Be ready to discuss how you've met or exceeded targets in previous roles. This shows you understand what drives success in a sales environment.
✨Familiarise Yourself with the Company
Research Omega Red Group and its services, especially in lightning protection and height safety. Understanding their market position and recent projects will help you tailor your answers and demonstrate genuine interest.
✨Prepare for Customer Scenarios
Think of examples where you've successfully managed customer relationships or resolved issues. Be prepared to share specific instances that highlight your organisational skills and ability to nurture client connections.
✨Showcase Your IT Proficiency
Since the role requires using CRM software and Microsoft Office, be ready to discuss your experience with these tools. Mention any specific software you've used and how it helped streamline your sales processes.
