At a Glance
- Tasks: Support the Retention Sales Team and manage customer relationships.
- Company: Join Omega Red Group, a leader in safety-critical services.
- Benefits: Enjoy a competitive salary, pension, life insurance, and store discounts.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a growing company making a real impact in safety services.
- Qualifications: Sales experience, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 28250 - 28250 € per year.
Location & Package: Bulwell, Nottinghamshire – Office based, 40hrs per week – Package £28,250
Job Summary: Are you an experienced professional with a background in sales environment, ready for a new challenge? If so, we have the perfect opportunity for you! We’re seeking a proactive and self‑motivated Sales Coordinator to provide comprehensive support, ensuring the smooth and efficient operation of our Retention Sales Team. You will be responsible for a specific region and discipline within the UK, where you will be expected to maintain existing pipeline and ensure our customers receive a well‑rounded service and prompt quotations which can cover Lightning protection & Height Safety testing and maintenance. You will be expected to assist in the management of the customer’s journey, communicating between internal stakeholders ensuring we meet internal and external SLA’s & KPI’s.
The Company: Omega Red Group is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red Group is a specialist design, installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market. Operating nationally, the business focuses on providing top quality safety‑critical services for the protection of people, buildings and infrastructure. Omega Red Group is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.
The Role:
- Manage and maintain the existing customer pipeline, ensuring regular follow‑ups, nurturing relationships, and identifying opportunities for upselling.
- Coordinate with customers and internal teams to ensure seamless order processing and delivery.
- Deal with inbound client enquiries via email and phone in a professional and efficient manner.
- Serve as a key point of contact for customers, handling inquiries, issuing Lightning protection & Height Safety maintenance quotations and providing excellent service.
- Maintain customer records to a high standard using internal CRM software.
- Have the ability to process and comprehend technical information, with awareness of relevant Lightning Protection and Height Safety British standards.
What you’ll need: To be successful, you will possess strong organisational skills and ensure a keen eye for detail within all areas of your role. You will excel within a sales and customer service environment while demonstrating a high level of proficiency using IT systems and Microsoft Office. You will be a confident self‑starter with an ability to demonstrate excellent communication skills, problem‑solving tactics and use of initiative to deliver results. You will have the ability to work under strict deadlines and have a proven track record of meeting and exceeding targets, with an efficient understanding of sales performance metrics.
Experience:
- Sales administration work: 1 year (preferred)
- Microsoft Office: 1 year (required)
- Customer service skills: 1 year (required)
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Store discount
- Commission scheme
Sales Coordinator (12 Month FTC) in Nottingham employer: Omega Red Group Ltd
At Omega Red Group, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in Bulwell, Nottinghamshire. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for career advancement, alongside a competitive package that includes a company pension, life insurance, and a cycle to work scheme. Join us to be part of a successful and growing team dedicated to providing top-quality safety-critical services while enjoying a culture that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator (12 Month FTC) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to customer service and sales. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in sales administration and customer service make you the perfect fit for the Sales Coordinator role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Coordinator (12 Month FTC) in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales environments and any relevant skills that match the job description. We want to see how you can bring value to our Retention Sales Team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've excelled in customer service and sales, and don’t forget to show your enthusiasm for joining us at Omega Red Group.
Showcase Your Organisational Skills:Since the role requires strong organisational skills, make sure to mention any experiences where you’ve successfully managed multiple tasks or projects. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Omega Red Group Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales knowledge, especially around customer relationship management and sales performance metrics. Be ready to discuss how you've maintained pipelines and nurtured client relationships in previous roles.
✨Show Off Your Organisational Skills
Since the role requires strong organisational skills, prepare examples that showcase your ability to manage multiple tasks efficiently. Think about times when you’ve successfully coordinated with teams or handled customer inquiries while meeting deadlines.
✨Communicate Like a Pro
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios to demonstrate your problem-solving skills and ability to handle inquiries professionally.
✨Familiarise Yourself with Technical Standards
Get to grips with the relevant British standards for Lightning Protection and Height Safety. Being able to discuss these standards will show that you’re not just a sales whiz but also technically savvy, which is crucial for the role.
