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- Tasks: Process contract orders and support customers with updates and queries.
- Company: Join a supportive team in a fast-paced environment.
- Benefits: Gain valuable experience and develop your skills in customer service.
- Why this job: Make a real impact every day while building strong relationships.
- Qualifications: GCSE-level education, strong computer skills, and attention to detail.
- Other info: Opportunity for career growth in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
Are you highly organised, great with people, and confident working in a fast‑paced environment? We’re looking for a Contract Operations Administrator who can bring accuracy, energy, and great customer service to our Contracts team. This is a fantastic opportunity to join a supportive department where your attention to detail and problem‑solving skills will make a real impact every day.
In this busy and varied role, you will:
- Process contract orders accurately and on time
- Communicate clearly with internal teams and customers to resolve queries
- Support customers with delivery dates, order updates and amendments
- Enter and validate orders to ensure accuracy and reduce errors
- Maintain strong product knowledge to support confident decision‑making
- Plan and prioritise your workload to meet team KPIs
- Support the Project team with day‑to‑day site administration
- Compile reports when needed
- Raise and receipt purchase orders via SAP
- Carry out additional administrative tasks as required
You will bring strong computer literacy, including confident PC use and basic Excel skills, alongside GCSE‑level education (or equivalent). You’ll have experience handling high volumes of data, work accurately in fast‑paced environments, and demonstrate excellent attention to detail, strong communication skills, and the ability to build effective relationships. A proven track record of meeting targets and a positive, proactive attitude are key. Ideally, you’ll also have an NVQ Level 2 in Customer Service or Business Administration, experience within the kitchen industry, and a working knowledge of SAP.
Customer Operations Administrator in Thorne employer: Omega Plc
Contact Detail:
Omega Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Administrator in Thorne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills, especially in customer service and problem-solving.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Customer Operations Administrator in Thorne
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational abilities in your application. We want to see how you manage your time and tasks, especially in a fast-paced environment like ours!
Communicate Clearly: Since you'll be dealing with customers and internal teams, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can convey information effectively.
Attention to Detail is Key: We love candidates who pay attention to detail! Make sure your application is free from typos and errors, and consider including examples of how you've maintained accuracy in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our Contracts team.
How to prepare for a job interview at Omega Plc
✨Know Your Stuff
Make sure you brush up on the company and its products, especially if you have experience in the kitchen industry. Being able to discuss how your skills align with their needs will show that you're not just another candidate.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed your workload in fast-paced environments. Highlight your ability to prioritise tasks and meet KPIs, as this is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves resolving queries and supporting customers, demonstrating strong communication skills during the interview will be key.
✨Be Ready for Data Questions
Since you'll be handling high volumes of data, be prepared to discuss your experience with data entry and accuracy. Brush up on basic Excel skills and be ready to explain how you ensure precision in your work.
