At a Glance
- Tasks: Manage vehicle repairs and keep customers informed while minimising downtime.
- Company: Join a dynamic team in a fast-paced fleet service environment.
- Benefits: Competitive salary, bonus opportunities, and hybrid working options.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Build relationships and solve problems while making a real impact.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Fleet Service Advisor Chippenham Hybrid Working £28,000 - £30,000 + Bonus
We're looking for a proactive and customer-focused Fleet Service Advisor to join a fast-paced operation, helping to keep vehicles on the road and minimising downtime for customers.
This is a fantastic opportunity for someone who enjoys building relationships, solving problems, managing multiple priorities, and delivering outstanding service in a target-driven environment.
Responsibilities
- Fleet Service Advisor Manage vehicle repair and maintenance cases from start to finish.
- Liaise with garages, dealerships, suppliers, manufacturers and customers to ensure repairs progress efficiently.
- Proactively chase updates and challenge delays to reduce vehicle downtime.
- Keep customers and stakeholders informed through regular communication.
- Coordinate authorisations, repair bookings and vehicle movements where required.
- Maintain accurate records and case notes across multiple systems.
- Handle inbound and outbound calls relating to vehicle repairs and servicing.
- Escalate technical or complex issues to specialist teams when required.
- Work towards service levels, performance targets and customer satisfaction goals.
- Support wider operational projects and continuous improvement initiatives.
Experience
Fleet Service Advisor Fleet management Vehicle leasing Dealership or garage environments Service Advisor positions Parts Advisor roles Automotive customer service Vehicle maintenance coordination Outbound call centre experience Contact centre/customer service environments Transport or logistics coordination
- You'll also have
- Excellent communication and relationship-building skills.
- Strong administration and organisational abilities.
- A proactive approach to problem solving.
- Attention to detail and the ability to manage multiple tasks.
- Confidence working in a fast-paced, target-driven environment.
- The ability to learn and understand vehicle repair processes and technical information.
Benefits
- Fleet Service
- #J-18808-Ljbffr
Fleet Service Advisor in Tewkesbury employer: Omega Plc
As a Finance Transformation Lead at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth and learning. Located in a vibrant area, our team enjoys a healthy work-life balance while contributing to meaningful projects that drive real change in finance processes.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Service Advisor in Tewkesbury
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Omega Plc.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Omega Plc. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Fleet Service Advisor in Tewkesbury
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Omega Plc, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Omega Plc and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Omega Plc. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Omega Plc
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Omega Plc.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Omega Plc.
