At a Glance
- Tasks: Manage calls, schedule jobs, and support the team in a busy office.
- Company: Join a friendly construction company with a supportive atmosphere.
- Benefits: Enjoy competitive pay, training opportunities, and long-term growth.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Experience in construction or heating & plumbing is essential.
- Other info: Great chance to develop your skills in a thriving environment.
The predicted salary is between 28800 - 43200 Β£ per year.
Responsibilities
- Answer incoming calls and handle customer enquiries professionally
- Book jobs, schedule engineers, and manage daily calendars
- Coordinate with customers, suppliers, and contractors
- Prepare invoices, quotations, and job sheets
- Maintain organised filing systems and office records
- Monitor emails and respond promptly
- Support management with day-to-day office tasks
Qualifications
- Experience working in a construction or heating & plumbing company (essential)
- Strong telephone skills and confident communication
- Excellent organisational and multitasking abilities
- Good IT skills (Microsoft Office, job booking systems, CRM software)
- Ability to work independently and as part of a team
- Professional, reliable, and attentive to detail
Desirable Skills
- Experience booking engineers or managing service schedules
- Knowledge of Gas Safe processes, certificates, or job management software
- Ability to handle customer complaints and resolve issues efficiently
- Basic accounting or invoicing experience
- Ensure compliance with company processes and Health & Safety requirements
Benefits
- Competitive salary
- Supportive and friendly office environment
- Training and development opportunities
- Holiday pay & pension (optional to add)
- Long-term growth opportunities within the company
Office Administrator - Heating & Plumbing / Construction Experience in Slough employer: Omega Plc
Contact Detail:
Omega Plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Office Administrator - Heating & Plumbing / Construction Experience in Slough
β¨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news related to them. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our experience in construction or heating & plumbing.
β¨Tip Number 3
Donβt forget to prepare some questions for the interviewer! Asking about their team dynamics or growth opportunities shows that weβre keen on long-term commitment and growth within the company.
β¨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us fresh in their minds. Plus, it shows our professionalism and enthusiasm for the role.
We think you need these skills to ace Office Administrator - Heating & Plumbing / Construction Experience in Slough
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in construction or heating & plumbing. We want to see how your skills match the job description, so donβt be shy about showcasing relevant roles and responsibilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for our Office Administrator role. We love seeing personality, so let us know what makes you tick and how you can contribute to our team.
Show Off Your IT Skills: Since we rely on various software for scheduling and invoicing, make sure to mention your proficiency with Microsoft Office and any job booking systems youβve used. Weβre keen to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts!
How to prepare for a job interview at Omega Plc
β¨Know Your Stuff
Make sure you brush up on your knowledge of the heating and plumbing industry. Familiarise yourself with common terms, processes, and any relevant regulations like Gas Safe. This will show that you're not just a good fit for the role but also genuinely interested in the field.
β¨Show Off Your Organisational Skills
Since the role involves managing schedules and keeping records, be ready to discuss how you've successfully organised tasks in previous jobs. Bring examples of how youβve handled multiple priorities or streamlined processes to make things run smoother.
β¨Practice Your Communication
Strong telephone skills are key for this position. Practise answering common customer enquiries and handling complaints. You might even want to role-play with a friend to get comfortable with responding confidently and professionally.
β¨Demonstrate Team Spirit
While the job requires independence, being part of a team is equally important. Be prepared to share examples of how you've collaborated with others in past roles, especially in a construction or office environment. Highlighting your ability to work well with engineers, suppliers, and customers will set you apart.