A fast-paced logistics operation is seeking a proactive and driven Supervisor to oversee a designated zone within the operational area. Reporting to the Process Manager, this role is responsible for leading a team of Warehouse Operatives, ensuring productivity, quality, and safety standards are consistently achieved while driving operational excellence.
This is an excellent opportunity for an individual who thrives in a high-performance environment and is passionate about people leadership and continuous improvement.
Operational Management
- Supervise Warehouse Operatives and oversee daily operations within your designated zone.
- Drive performance against key operational metrics including throughput, parcel presentation, productivity levels, and CPU targets vs budget.
- Ensure achievement of forecasted outputs and operational KPIs.
- Support the Process Manager in delivering high-quality sortation and achieving MI performance standards.
Performance & Compliance
- Manage and maintain compliance with Client SLAs, including load presentation, infeed targets, blockbuster targets, and scanning accuracy.
- Control and minimise mis-sorts, damages, and claims within your zone.
- Ensure full adherence to 100% scan compliance and operational standards.
- Maintain all reporting documentation and manifests to required standards and deadlines.
Team Leadership
- Lead, organise, and motivate a team of Warehouse Operatives to achieve performance targets.
- Conduct regular 1‑2‑1s, coaching sessions, team briefings, and performance reviews.
- Drive a high-performance, people-focused culture within the sortation area.
- Lead by example to reinforce company values and operational standards.
Health, Safety & Quality
- Ensure full compliance with Health & Safety, hygiene, and quality standards within your area.
- Conduct risk assessments and ensure safe systems of work are followed.
- Promote a culture of safety awareness and continuous improvement.
Qualifications
- Good Maths and English skills (written and verbal)
- PC literate
- Experience within a distribution or warehouse environment
- Understanding of KPIs and operational performance drivers
- Ability to work on own initiative in a fast‑paced, pressurised environment
- Competent in using internal systems and operational equipment
- Strong motivational and team leadership skills
- Effective communicator at all levels
- Ability to influence using data and performance insights
