At a Glance
- Tasks: Support sales teams and deliver exceptional customer experiences while managing projects.
- Company: Join Omega Red Group, the UK leader in earthing and lightning protection.
- Benefits: Enjoy family-friendly leave, health perks, and professional development opportunities.
- Other info: Inclusive workplace with diverse employee networks and strong career growth potential.
- Why this job: Be part of a dynamic team making a real impact in customer service and project delivery.
- Qualifications: 1+ year in customer service or sales support; Microsoft Office proficiency required.
The predicted salary is between 38000 - 41000 £ per year.
As a Sales Coordinator, you will play a key role in supporting our sales and operational teams while delivering an outstanding experience for our customers.
You will be responsible for managing customer relationships, coordinating repair and remedial works, processing quotations, and ensuring projects are delivered efficiently and on schedule.,
- Manage and develop an existing customer pipeline through regular follow-ups, relationship building, and identifying
- Act as a primary point of contact for customers, providing professional and responsive support throughout the customer journey.
- Handle inbound enquiries efficiently, ensuring all requests are resolved promptly and to a high standard.
- Prepare and issue quotations for remedial and repair works, following up to maximise conversion opportunities.
- Coordinate with customers, suppliers, contractors, and internal departments to ensure smooth project delivery and order fulfilment.
- Monitor project progress and timelines, proactively communicating updates, delays, or issues to relevant stakeholders.
- Maintain accurate and up-to-date customer records within company systems and databases.
- Interpret and process technical information relating to repair solutions and customer requirements.
- Produce reports, performance data, and customer insights using company systems and Microsoft Office applications.
- Support the wider sales team in achieving business objectives, customer satisfaction targets, and revenue growth.
This is a fast-paced and varied role that requires strong organisational skills, excellent communication, and the ability to manage multiple priorities while maintaining exceptional attention to detail.
To succeed in this role, you will be a highly organised and proactive individual with a passion for delivering excellent customer service and achieving results.
You will be comfortable working in a busy sales environment, managing competing priorities, and building positive relationships with both customers and colleagues.
Requirements
- Minimum 1 year's experience in a customer service or sales support environment.
- Proficient in Microsoft Office, particularly Outlook, Excel, and Word.
- Experience managing customer enquiries and maintaining accurate records.
Desirable
- Previous experience in a sales administration or sales coordination role
- Experience working within a construction, repairs, property services, or technical environment.
- Familiarity with CRM systems and sales reporting.
Omega Red Group is the recognised UK market leader in earthing, lightning protection, and height safety protection.
Omega Red offers survey, design, installation, testing, maintenance, and repair solutions for earthing, lightning protection, surge protection and height safety.
The business is passionate about protecting people, property, electrical equipment and systems, from the damaging effects of lightning strikes, electrical faults and surges.
Benefits
- Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid
- Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
- Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
- Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
- Professional Development: Hands-on training and ongoing career development opportunities
- Inclusion & Belonging: Active People Networks - Disability & Neurodiversity, Unity+, Women's Network, Parent & Carer Networking
- Group and more
- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
At South Staffordshire Limited, inclusion matters.
We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging.
Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.
We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.
We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the
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Sales Coordinator in Nottingham employer: Omega Plc
At Omega PLC, we pride ourselves on being an exceptional employer that values the contributions of our team members. As a Senior Health, Safety and Environmental Officer, you'll enjoy a dynamic work culture that prioritises safety and environmental performance, alongside a competitive benefits package including a company vehicle and pension scheme. With opportunities for professional growth and the chance to make a tangible impact across multiple projects in the South East, you'll find a rewarding career path that empowers you to influence positive change in the construction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Nottingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Coordinator at Omega Plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Omega Plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Coordinator in Nottingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Omega Plc:When writing your cover letter, make sure to tailor your message specifically for Omega Plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Omega Plc
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Omega Plc that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Omega Plc that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Omega Plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
