At a Glance
- Tasks: Join us as a Mechanical Field Service Engineer, solving problems and keeping machinery running smoothly.
- Company: Omega specializes in engineering opportunities across various sectors, offering a dynamic work environment.
- Benefits: Enjoy 25 days holiday, private healthcare, and a generous pension contribution.
- Why this job: Be the trusted advisor for customers, making a real impact with your mechanical expertise.
- Qualifications: Ideal candidates have an HNC, HND, or degree in engineering and 2+ years of relevant experience.
- Other info: Competitive salary of £40.5k with OTE up to £55K; full UK driving license required.
The predicted salary is between 36000 - 60000 £ per year.
Field Service Technicians are responsible for ensuring that our customer’s machinery and equipment remain at optimum performance. The successful candidate will provide on-site mechanical support, including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommending the necessary service and maintenance programmes.
The Field Service Technician is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers’ expectations at every stage of contact and on every service, project relating to our machines. The Field Service Technician possesses a strong background in the principles of mechanical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service., * 25 days holiday + purchase and sell holidays.
-
4.5% pension contribution/Company match.
-
Private Healthcare.
-
Company loyalty reward after 2 years, 5% of monthly salary.
-
Candidates will ideally be qualified HNC, HND or degree level within a relevant. Engineering discipline or have successfully completed an engineering apprenticeship.
-
Minimum of 2 years’ experience in maintaining and repairing purpose-built machinery.
-
Strong analytical skills and attention to detail.
-
Understanding of mechanical drawings and systems.
-
Ability to diagnose faults and make recommendations of improvements.
-
Ability to work alone and under pressure.
-
Ability to communicate in all situations at all levels of an organisation.
-
Full UK driving licence.
Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Salary: £40.5k per year + OTE £50K – £55K
Omega
Omega House
Bonds Mill
Stonehouse
Gloucestershire
GL10 3RF
Tel: 01453 827333, For more information on this role, please contact Harry on 01453 829778, or send a copy of your CV to harry.waller@omegaresource.co.uk, For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
Mechanical Field Service Engineer - 105075 employer: Omega Plc
Contact Detail:
Omega Plc Recruiting Team
+44827333
harry.waller@omegaresource.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Mechanical Field Service Engineer - 105075
✨Tip Number 1
Make sure to highlight your hands-on experience with mechanical systems during any conversations or interviews. Share specific examples of how you've successfully diagnosed and repaired machinery in the past.
✨Tip Number 2
Familiarize yourself with the types of machinery and equipment that the company specializes in. This knowledge will not only help you in discussions but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since this role emphasizes excellent customer interaction, think of scenarios where you've gone above and beyond to meet a customer's needs.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Mechanical Field Service Engineer - 105075
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in maintaining and repairing machinery. Include specific examples of your work that demonstrate your problem-solving skills and attention to detail.
Showcase Mechanical Knowledge: Demonstrate your understanding of mechanical engineering principles. Mention any relevant qualifications, such as HNC, HND, or a degree in engineering, and discuss your familiarity with mechanical drawings and systems.
Customer Service Focus: Since the role emphasizes excellent customer service, include examples of how you've successfully communicated with customers and met their expectations in previous roles.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the job posting to ensure your application stands out and clearly shows you are a good fit for the position.
How to prepare for a job interview at Omega Plc
✨Showcase Your Technical Skills
Be prepared to discuss your experience with mechanical systems and machinery. Highlight specific examples where you've successfully diagnosed and repaired equipment, as this will demonstrate your hands-on expertise.
✨Emphasize Customer Service Experience
Since the role involves direct interaction with customers, share instances where you've gone above and beyond to meet customer expectations. This will illustrate your commitment to excellent service and your ability to communicate effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would approach troubleshooting a malfunctioning machine. Think through a few scenarios in advance and be ready to explain your logical thought process and creative solutions.
✨Understand the Company’s Values and Services
Research Omega and familiarize yourself with their services and values. Being able to articulate how your skills align with their mission will show that you're genuinely interested in the position and the company.