Omega Plc, a logistics leader, seeks a Customer Support Team Leader to head the UK head office and drive the daily service delivery with ownership of team workload. You will mentor, train and coach the CS team to meet service standards, collaborating with the Asset Manager to design and monitor processes.
Additionally, you will analyse Service team processes and push CI initiatives while managing a dedicated UK customer portfolio. A proven leader with logistics experience is essential.
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Customer Support Team Leader - Logistics & Service (Bonus) in Dudley employer: Omega Plc
As a Finance Transformation Lead at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth and learning. Located in a vibrant area, our team enjoys a healthy work-life balance while contributing to meaningful projects that drive real change in finance processes.