At a Glance
- Tasks: Process invoices, coordinate orders, and handle customer queries in a dynamic environment.
- Company: Join a world leader in advanced technical solutions for the Energy sector.
- Benefits: Continuous investment in technology and personal development opportunities.
- Other info: Exciting career growth potential in a modern facility.
- Why this job: Be part of a team that values collaboration and delivers high-quality products.
- Qualifications: Experience in customer service or administration; proficiency in Microsoft Office and SAP.
The predicted salary is between 30000 - 40000 £ per year.
My client is a world leader in the provision of highly advanced technical solutions to Energy sectors. They are currently looking for a Customer Service Specialist to join their team based at their modern fit for purpose facility. Candidates will have the opportunity to work in an environment where investment is continuous and substantial, technology is leading edge, teamwork is at the forefront of all they do, and personal development is encouraged at every stage. This is a fantastic opportunity to join a company that prides themselves on delivering high quality superior products to their sector.
Responsibilities
- Process invoices for international customers
- Coordinate orders and shipments between Manufacturing and customers, including export control checks.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customers.
- Perform administrative functions supporting customer service functions and sales order entries.
- Maintain record of asset delivery progress and invoicing.
- Process customer orders and generate accurate invoices.
- Coordinate outbound shipments and book freight with carriers.
- Work closely with the warehouse to prioritize and schedule orders.
- Ensure export documentation and classifications are correct.
- Manage shipment tracking and maintain related records.
- Handle customer queries, credits, returns, and claims.
- Support administrative tasks, including obtaining export certificates.
Skills & Experience
- Previous experience in a customer service or administrative role.
- Proficient in Microsoft Office.
- SAP experience.
- Candidates who are currently a Logistics Administrator, Supply Chain Administrator, Customer Service Administrator, Import and Export Administrator, Shipping Administrator and Stores Administrator could be suitable for this position.
Customer Service Specialist employer: Omega Plc
At Omega PLC, we pride ourselves on being an exceptional employer that values the contributions of our team members. As a Senior Health, Safety and Environmental Officer, you'll enjoy a dynamic work culture that prioritises safety and environmental performance, alongside a competitive benefits package including a company vehicle and pension scheme. With opportunities for professional growth and the chance to make a tangible impact across multiple projects in the South East, you'll find a rewarding career path that empowers you to influence positive change in the construction industry.
