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- Tasks: Join us as a Customer Service Administrator, handling queries and supporting our awesome team!
- Company: Omega is a leading employment business in Engineering, Manufacturing, and Tech sectors.
- Benefits: Enjoy a competitive salary of £23.5k, bonuses, and great benefits!
- Why this job: This role offers a chance to develop your skills in a fast-paced, supportive environment.
- Qualifications: Previous customer service or admin experience is a must; strong communication and organization skills are key.
- Other info: Located near Cirencester, this is a fantastic opportunity for growth and learning!
The predicted salary is between 18800 - 25800 £ per year.
Customer Service Administrator required by market leading and well established company, based near Cirencester. The successful Customer Service Administrator will provide administration support to the wider team. Liaising with customers and resolving queries whilst maintaining accuracy and compliance at all times., Main Duties: Customer Service Administrator
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Answering telephone calls, resolving queries and maintaining accurate records.
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Sending out application forms and following up.
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Contacting candidates by telephone and email to chase outstanding information.
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Liaising with internal departments and giving progress updates on applications.
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Providing administration to the team when required.
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Issuing company literature to customers.
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Maintaining accurate records.
The successful candidate will be able to demonstrate the following: Customer Service Administrator
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Previous experience in a Customer Service or Administration role.
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A confident communication style, able to relate to people at all levels.
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The ability to thrive in a fast paced environment.
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Highly organised, able to prioritise own workload.
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Excellent attention to detail and accuracy.
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Strong administration and customer care skills.
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Fully competent with Microsoft Office.
Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Salary: £23.5k per year + Bonus + Benefits
Omega
Omega House
Bonds Mill
Stonehouse
Gloucestershire
GL10 3RF
Tel: 01453 827333, Please contact Anna Hinton 01453 829521 anna.hinton@omegaresource.co.uk
Customer Service Administrator - 105504 employer: Omega Plc
Contact Detail:
Omega Plc Recruiting Team
+44827333
anna.hinton@omegaresource.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator - 105504
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly will be crucial when liaising with customers and internal departments.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, as these are essential for maintaining accurate records and providing administration support.
✨Tip Number 4
Research the company and its values. Understanding their approach to customer service will allow you to align your answers with their expectations during the interview.
We think you need these skills to ace Customer Service Administrator - 105504
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your ability to resolve queries and maintain accurate records.
Craft a Strong Cover Letter: Write a cover letter that showcases your confident communication style and ability to thrive in a fast-paced environment. Mention your organizational skills and attention to detail, as these are key for the role.
Highlight Relevant Skills: In your application, emphasize your proficiency with Microsoft Office and any previous experience in similar roles. This will show that you have the necessary skills to succeed as a Customer Service Administrator.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Omega Plc
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service or administration roles. Be prepared to share specific examples of how you've successfully resolved customer queries and maintained accurate records.
✨Demonstrate Strong Communication Skills
Since the role requires liaising with customers and internal departments, practice articulating your thoughts clearly. Use examples that showcase your confident communication style and ability to relate to people at all levels.
✨Emphasize Your Organizational Skills
The ability to thrive in a fast-paced environment is crucial. Discuss how you prioritize your workload and manage multiple tasks effectively, ensuring that nothing falls through the cracks.
✨Highlight Attention to Detail
Accuracy is key in this role. Prepare to discuss instances where your attention to detail made a significant difference, whether in maintaining records or following up on applications.
