Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process contract orders, resolve queries, and support customers with updates.
- Company: Join a supportive team in a fast-paced environment.
- Benefits: Gain valuable experience and develop your skills in customer service.
- Other info: Opportunity for growth in a dynamic workplace.
- Why this job: Make a real impact daily while enhancing your organisational and communication skills.
- Qualifications: GCSE-level education, strong computer literacy, and attention to detail.
The predicted salary is between 28800 - 43200 £ per year.
Are you highly organised, great with people, and confident working in a fast‑paced environment? We’re looking for a Contract Operations Administrator who can bring accuracy, energy, and great customer service to our Contracts team. This is a fantastic opportunity to join a supportive department where your attention to detail and problem‑solving skills will make a real impact every day.
In this busy and varied role, you will:
- Process contract orders accurately and on time
- Communicate clearly with internal teams and customers to resolve queries
- Support customers with delivery dates, order updates and amendments
- Enter and validate orders to ensure accuracy and reduce errors
- Maintain strong product knowledge to support confident decision‑making
- Plan and prioritise your workload to meet team KPIs
- Support the Project team with day‑to‑day site administration
- Compile reports when needed
- Raise and receipt purchase orders via SAP
- Carry out additional administrative tasks as required
You will bring strong computer literacy, including confident PC use and basic Excel skills, alongside GCSE‑level education (or equivalent). You’ll have experience handling high volumes of data, work accurately in fast‑paced environments, and demonstrate excellent attention to detail, strong communication skills, and the ability to build effective relationships. A proven track record of meeting targets and a positive, proactive attitude are key. Ideally, you’ll also have an NVQ Level 2 in Customer Service or Business Administration, experience within the kitchen industry, and a working knowledge of SAP.
Customer Operations Administrator employer: Omega Plc
Contact Detail:
Omega Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and internal teams, being able to articulate your thoughts clearly is crucial. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our awesome team!
We think you need these skills to ace Customer Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Operations Administrator role. Highlight your organisational skills, attention to detail, and any relevant experience in customer service or administration.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention specific examples of how you've successfully handled data and resolved customer queries in the past to demonstrate your fit for our team.
Show Off Your Tech Skills: Since strong computer literacy is key, don’t forget to mention your proficiency with PCs and Excel. If you have experience with SAP, make sure to highlight that too, as it’s a big plus for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Contracts team!
How to prepare for a job interview at Omega Plc
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Being able to confidently discuss the products and services related to the role will show that you're proactive and genuinely interested in the position.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed your workload in fast-paced environments. Think about specific situations where your attention to detail made a difference, as this is crucial for the Customer Operations Administrator role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves communicating with both internal teams and customers, demonstrating strong communication skills during the interview will be key to showcasing your fit for the job.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've resolved customer queries or handled data inaccuracies, as this will highlight your capability to thrive in a busy environment and meet team KPIs.