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- Tasks: Drive service business growth and engage with customers across diverse industries.
- Company: Join HBK, a global leader in test and measurement solutions.
- Benefits: Enjoy a healthy work-life balance and continuous professional development.
- Why this job: Make an impact by delivering tailored solutions and growing service revenue.
- Qualifications: Degree in engineering or related field preferred; sales experience considered.
- Other info: Be part of an innovative team in a dynamic working environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a proactive and results-driven Service Sales Engineer to join our dedicated Service Sales Team. In this role, you will be responsible for driving service business growth by promoting HBK’s service offerings. Your focus will include both generating new opportunities and responding to incoming customer inquiries.
This position offers a unique opportunity to engage with customers across diverse industries, including automotive, aerospace, wind energy, rail, and oil & gas. You will target customers who have invested in HBK data acquisition systems and transducers, offering calibration services and identifying opportunities to upsell additional services such as software maintenance, support, and training. Your creativity and consultative approach will help HBK deliver tailored solutions that meet customer requirements and support our goal of growing service revenue year over year.
Key Responsibilities- Proactively hunt calibration business and self-generate opportunities to build pipeline.
- Visit potential and existing customers to generate inquiries using consultative sales techniques.
- Demonstrate the unique benefits of partnering with HBK and showcase all services we can offer throughout the business.
- Prepare quotations when required, and focus on getting more customers on multiyear service contracts, building resilient revenue for the company.
- Provide accurate feedback through reports and forecasts, and actively contribute to departmental meetings.
- Actively market HBK services to all customers through email, phone and social media.
- Collaborate with internal teams to ensure all services are delivered as expected.
- Provide pre-sales and after-sales support to ensure customer satisfaction.
- Manage all contracts, helping to facilitate services sold.
- Prepare monthly reports and participate in team meetings.
- Maintain communication with team members throughout the global Service Sales Team to share ideas for continued growth.
Candidate with a Bachelor’s or Master’s degree (or equivalent) in engineering or a related technical discipline will be favoured but candidates with demonstrated prior sales experience of owning and meeting annual targets will be considered.
Skills & Attributes- Strong commercial acumen and consultative selling skills.
- Excellent communication skills, including phone and virtual interactions.
- Proficiency in Microsoft Office and CRM systems.
- Collaborative team player with a positive, can-do attitude.
- Out of the box thinker.
- Self-starter, proactive and results driven.
At HBK, we believe in freedom with responsibility, enabling a healthy work-life balance and continuous professional development. You will join an international team in an innovative and enjoyable working environment.
About HBKOn January 1, 2019, Brüel & Kjær and HBM merged to form HBK (Hottinger Brüel & Kjær). With over 3,500 employees worldwide, production facilities in Denmark, Germany, the UK, the USA, China, and Portugal, and a presence in 80 countries, HBK is a global leader in test and measurement solutions.
If you are passionate about delivering value to customers and thrive in a technical sales environment, we would love to hear from you.
Service Sales Engineer employer: OMEGA, Inc.
Contact Detail:
OMEGA, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Engineer
✨Tip Number 1
Get to know the company inside out! Research HBK’s services and recent projects. This will help you tailor your conversations and show genuine interest when you meet potential clients.
✨Tip Number 2
Network like a pro! Attend industry events or webinars related to automotive, aerospace, or energy sectors. Connecting with professionals in these fields can lead to valuable opportunities and insights.
✨Tip Number 3
Practice your consultative selling skills. Role-play scenarios with friends or colleagues to refine your pitch. The more comfortable you are, the better you'll engage with customers and showcase HBK’s unique offerings.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, send a quick thank-you email or message. It keeps the conversation going and shows that you’re proactive—just what HBK is looking for!
We think you need these skills to ace Service Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Service Sales Engineer role. Highlight any relevant sales experience and technical knowledge that shows you understand our service offerings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your proactive approach can drive service business growth at HBK. Be sure to mention specific examples from your past.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and engaging to reflect how you would interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at OMEGA, Inc.
✨Know Your Stuff
Make sure you understand HBK’s service offerings inside and out. Familiarise yourself with their calibration services, software maintenance, and training options. This knowledge will help you demonstrate your consultative selling skills during the interview.
✨Showcase Your Sales Experience
Prepare to discuss specific examples of how you've successfully generated sales opportunities in the past. Highlight your ability to self-generate leads and close deals, especially in technical environments. This will show that you have the proactive mindset they’re looking for.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video calls to simulate the virtual interactions you might have with customers.
✨Be Ready to Collaborate
Think about how you can contribute to team success. Be prepared to discuss how you’ve worked with internal teams in the past to deliver exceptional service. This will demonstrate your collaborative spirit and positive attitude, which are essential for this role.