At a Glance
- Tasks: Optimise the digital customer journey and drive revenue growth through collaboration.
- Company: Join a global leader in innovation and digital transformation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional development.
- Other info: Inclusive workplace valuing diverse perspectives and offering excellent career growth.
- Why this job: Shape the future of digital revenue and enhance customer experiences.
- Qualifications: Bachelor's degree and 3+ years in Revenue or Sales Operations with Salesforce expertise.
Job Type: Full Time. Location: Hybrid / UK.
Role Benefits: Competitive Salary + Benefits Package and more.
About the role
As the Digital Revenue Operations Manager, you will be responsible for optimising the end-to-end digital customer journey from Marketing Qualified Lead (MQL) generation through to sales conversion and digital revenue growth. You will serve as a bridge between Marketing, Inside Sales, Commercial, Digital, and Operations teams, ensuring leads generated through digital channels are effectively routed, qualified, converted, and measured.
What you'll be doing
- Own and optimise the end-to-end digital lead-to-opportunity process from MQL through to opportunity creation.
- Manage MQL routing, qualification, SLAs, automation workflows and lead visibility within Salesforce.
- Partner with Marketing, Sales, Digital, IT and Commercial teams to improve pipeline velocity and reduce funnel leakage.
- Analyse lead and conversion performance, identifying opportunities to improve processes and increase revenue generation.
- Lead sales enablement initiatives through data insights, customer intelligence, playbooks and digital engagement tools.
- Drive digital sales process optimisation, continuous improvement and e‑commerce growth initiatives.
- Collaborate with Salesforce, E‑commerce and Digital teams to enhance integrations, automation, AI capabilities and customer experience.
- Ensure data quality, attribution reporting, governance and user adoption while supporting the expansion of digital sales channels and MyStore growth initiatives.
About you
- Bachelor's degree in Business, Marketing, Sales Operations, Information Systems or related discipline, or equivalent experience.
- 3+ years' experience in Revenue Operations, Sales Operations, Digital Operations or a similar B2B commercial role.
- Strong Salesforce CRM expertise, including lead management, workflow optimisation and process automation.
- Proven track record of implementing CRM and operational improvements that drive lead conversion and revenue growth.
- Experience integrating CRM platforms with marketing automation, e‑commerce, websites and other business systems.
- Understanding of digital commerce, customer journeys, lead routing, qualification processes and SLA management.
- Strong analytical skills with experience interpreting pipeline performance, attribution models and digital sales metrics.
- Excellent stakeholder management, project management and cross‑functional collaboration skills, with experience leading change and process improvement initiatives.
What's in it for you
Join a global organisation committed to innovation, digital transformation, and customer success. You will play a key role in shaping the future of digital revenue generation and e‑commerce growth, collaborating with cross‑functional teams across Marketing, Sales, Digital, Technology, and Commercial functions. You will influence strategic initiatives that improve customer experience, sales effectiveness, and business performance. You will benefit from ongoing professional development and opportunities for growth within a market‑leading technology organisation.
Enjoy a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success.
We encourage applications from under‑represented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal‑opportunity organisation that prizes diversity. Your unique perspective is important to us.
Digital Revenue Operations Manager in Malvern employer: OMEGA, Inc.
Malvern Panalytical is an excellent employer for the Marketing Program Specialist role, offering a competitive salary and a comprehensive benefits package that includes bonuses, pension schemes, and gym discounts. The company fosters a friendly and inclusive work culture, providing opportunities for professional growth and collaboration within a diverse team, all while working in a modern office environment in Malvern with hybrid flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Revenue Operations Manager in Malvern
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Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Digital Revenue Operations Manager in Malvern
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at OMEGA, Inc., tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at OMEGA, Inc.
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with OMEGA, Inc.’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
