Service Engineer in Crowborough

Service Engineer in Crowborough

Crowborough Full-Time 50000 - 55000 £ / year (est.) No home office possible
OMEGA, Inc.

At a Glance

  • Tasks: Service and repair cutting-edge analysers, providing technical support and training.
  • Company: Join a global leader in sustainable gas analysis solutions with 74 years of innovation.
  • Benefits: Enjoy a competitive salary, bonus, pension, and generous leave options.
  • Why this job: Make a real impact on sustainability while developing your skills in a supportive environment.
  • Qualifications: Experience in electronics and instrumentation, with strong troubleshooting and customer-facing skills.
  • Other info: Dynamic team culture with opportunities for personal growth and international travel.

The predicted salary is between 50000 - 55000 £ per year.

As a global leader in sensing and gas analysis solutions for over 74 years, our technology supports low-emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting-edge research.

Key responsibilities include:

  • Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in-house and on customer sites
  • Performing startup, commissioning, FAT and SAT activities
  • Providing technical support and service training to customers, distributors, and internal teams
  • Supporting system build and testing with the Systems Engineering team prior to shipment
  • Completing service, repair, and commissioning documentation in line with quality processes
  • Ensuring equipment meets health & safety and local compliance requirements
  • Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
  • Participating in service planning, forecasting, and continuous improvement initiatives

What we’re looking for:

  • Proven experience as a Field Service Engineer working with analytical or instrumentation systems
  • Strong background in electronics and instrumentation, with solid troubleshooting skills
  • Experience working in industries such as oil & gas, industrial gases, chemical, food, or cement
  • Ability to interpret schematics, wiring diagrams, and technical manuals
  • Experienced in customer-facing roles, delivering training and building strong relationships
  • Confident working independently and remotely with minimal supervision
  • Competent in MS Office and SAP
  • Fluent English and a full UK driving licence
  • Willingness to travel within the UK and occasionally internationally

Desirable experience:

  • Semiconductor (SEMI) industry exposure
  • Laser-based analyser or laser technology experience
  • Knowledge of Lean manufacturing / continuous improvement
  • Salesforce experience

Education / Qualifications:

  • Technical Degree (or equivalent level) in Electronics, Electrical Engineering or closely related discipline

Interview & Selection Process:

We want you to feel confident that Servomex is the right place for you. Throughout the process, you’ll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like.

  • Friendly chat with our Talent Team
  • Teams video interview with the hiring team
  • On-site interview, meet the team and tour of our facility

Location: Crowborough, East Sussex, UK (with travel across England)

Approx. 60% onsite at your Technical Centre in Crowborough - with approx 40% travel across England.

Job Type: Full Time, Permanent, 38 hours per week.

Work Schedule: Monday to Friday

Salary range: up to £55,000

Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Benefits:

You’ll enjoy a competitive package that includes a discretionary bonus, a pension plan with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!

We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place.

We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.

Service Engineer in Crowborough employer: OMEGA, Inc.

At Servomex, we pride ourselves on being a leading employer in the field of sensing and gas analysis solutions, offering a supportive and collaborative work culture that values employee wellbeing and continuous growth. Located in Crowborough, East Sussex, our Technical Centre provides a dynamic environment where Service Engineers can thrive, with opportunities for professional development, competitive benefits including a discretionary bonus and enhanced family-friendly policies, and the chance to contribute to sustainable initiatives that make a real difference in the world.
OMEGA, Inc.

Contact Detail:

OMEGA, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer in Crowborough

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Service Engineer role.

✨Tip Number 2

Prepare for those interviews! Research Servomex and understand their products and values. Think about how your experience aligns with their needs, especially in electronics and instrumentation. Show them you’re not just another candidate!

✨Tip Number 3

Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your troubleshooting skills and customer-facing experiences clearly. This will help you feel more confident when it’s your turn to shine.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Engineer in Crowborough

Field Service Engineering
Electronics and Instrumentation
Troubleshooting Skills
Technical Support
Service Training
Schematic Interpretation
Customer Relationship Management
MS Office Competency
SAP Proficiency
Lean Manufacturing
Continuous Improvement
Travel Flexibility
Technical Documentation
Startup and Commissioning Activities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with analytical or instrumentation systems, and don’t forget to mention any relevant industries you've worked in, like oil & gas or food.

Show Off Your Skills: In your application, showcase your troubleshooting skills and your ability to interpret schematics and technical manuals. We want to see how you can bring your strong background in electronics to the table!

Be Personable: Since this role involves customer-facing duties, let your personality shine through! Share examples of how you've built strong relationships and delivered training in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at OMEGA, Inc.

✨Know Your Tech

Make sure you brush up on your knowledge of analytical and instrumentation systems. Be ready to discuss specific technologies you've worked with, especially those relevant to Servomex's products. Familiarity with schematics and technical manuals will definitely give you an edge.

✨Showcase Your Troubleshooting Skills

Prepare to share examples of how you've tackled complex problems in the field. Think of specific instances where your troubleshooting skills made a difference. This will demonstrate your ability to think on your feet and handle challenges effectively.

✨Engage with the Team

During the interview, don’t hesitate to ask questions about the team dynamics and company culture. Showing genuine interest in how you can contribute to the collaborative environment at Servomex will reflect well on you. Plus, it helps you gauge if it's the right fit for you!

✨Highlight Your Customer-Facing Experience

Since the role involves training and supporting customers, be prepared to discuss your experience in customer-facing roles. Share how you've built relationships and delivered training in the past, as this will showcase your interpersonal skills and ability to communicate technical information clearly.

Service Engineer in Crowborough
OMEGA, Inc.
Location: Crowborough

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