At a Glance
- Tasks: Deliver exceptional service and create extraordinary customer experiences at our bar.
- Company: Join the iconic Fortnum & Mason team in a vibrant, inclusive environment.
- Benefits: Competitive pay, bonuses, discounts, extra holiday, and career development opportunities.
- Other info: Great pathways for growth and recognition for outstanding contributions.
- Why this job: Be part of a unique dining experience and share your passion for artisanal products.
- Qualifications: Passion for customer service and knowledge of beverages; multitasking skills are a plus.
The predicted salary is between 28000 - 30000 £ per year.
Join the Fortnum & Mason Team! Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you!
Fortnum & Mason are looking for an exceptional Bartender to join our unique team at our beautiful Flagship store in Piccadilly at our fine dining restaurant 45 Jermyn St. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.
Why Work For Us:
- Competitive hourly rate + paid overtime
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
- Matched pension scheme and career development opportunities
- Great pathways for career development and progression, with opportunities to grow within Fortnum & Mason’s diverse and dynamic business.
- Additional annual leave and incredible gifts once you’ve been with us for 5 years
What You'll Do:
- Work alongside the team to ensure the smooth running of the Bar service
- Ongoing and up to date knowledge of the Wine Cellar, Cocktail menu and all other specialist beverages that the Bar offers
- Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings
- Constantly looking for areas where we can deliver more
- Commit to deliver exceptional customer service at all times
- Ensure that all Bar areas are kept clean, tidy, well stocked and always ready for service
- Create and deliver an extraordinary customer experience, meeting all targets set
- Demonstrate thorough product knowledge of wines, spirits and all beverages served
What We're Looking For:
- Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
- Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings
- Create and deliver an extraordinary customer experience, meeting all targets set
- Ability to multitask, prioritize and manage time effectively
- Solid interpersonal and communication skills
- Ability to think quickly and rationally to ever-changing situations
- Consistently lead by example
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
Bartender in London employer: OME
Fortnum & Mason is an exceptional employer, offering a vibrant work culture that celebrates individuality and fosters professional growth. Located in the heart of Piccadilly, our flagship store provides a unique opportunity to engage with artisanal products while delivering world-class service. With competitive pay, generous benefits including additional leave for long service, and a commitment to inclusivity, we empower our team members to thrive and excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OME. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OME
Don't be shy about reaching out to OME directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bartender in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OME and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OME
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
