At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional customer experiences.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Enjoy 30 days annual leave, performance bonuses, and discounts on the latest tech.
- Other info: Opportunities for personal growth and a commitment to diversity and inclusion.
- Why this job: Shape your career while making a real impact on customers and the planet.
- Qualifications: Management experience in sales-driven environments and a passion for coaching.
The predicted salary is between 30285 - 37015 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Join our talented team and you’ll be leading the way, coaching like-minded people and championing what’s best for our customers to make amazing happen.
As a Deputy Manager you’ll be adding your magic to a high-performing team, nurturing them and ensuring they are proud to sell with confidence. Like you, they will delight in bringing technology to life for our customers and exceeding expectations during every interaction. We are looking for future Store Managers.
As part of this role, you’ll be responsible for:
- Coaching colleagues to inspire customers to buy the best products to suit their needs, however they choose to shop with us.
- Leading a highly engaged team, understanding their strengths and development opportunities, and supporting personal development plans.
- Inspiring colleagues to put the customer first whilst driving sales and profit objectives.
- Creating excitement and engagement when new products launch, being the first to suggest how this new tech can be brought to life.
This isn’t a role for someone who wants to stand still. Our business moves at pace and it’s suited to someone who wants to grow with it. You’ll be driven by finding ways to enhance store performance and sharing this knowledge with the team. Doing it because it makes you proud and because you want your store to achieve.
You will need:
- To have management experience in a similar sized, sales-driven business.
- Proven coaching skills, a hands-on management style and a passion for building team confidence and helping people grow their careers.
- A track record of identifying commercial opportunities within your department or store to maximise sales.
- To be confident leading a team, approachable and friendly to colleagues and customers.
- To be keen to learn about the latest technology.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we’ll be with you every step of the way, helping you progress your career the way you want. Build connections, develop your managerial skills and discover new opportunities to push you even further.
Not only can you shape your own future, but you can take charge of ours too. As the UK’s biggest recycler and repairer of tech, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Deputy Manager Designate in Harlow employer: OME
Kier is an exceptional employer, offering a dynamic work environment in the heart of Central London where you can thrive as a Managing Quantity Surveyor. With a strong focus on employee growth, diversity, and inclusion, we provide tailored benefits to meet your needs while fostering a culture that values collaboration and innovation. Join us to be part of a team that not only supports your professional development but also encourages you to make a meaningful impact in the construction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager Designate in Harlow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like OME, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like OME!
We think you need these skills to ace Deputy Manager Designate in Harlow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at OME, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at OME and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show OME that you’re ready to jump in and contribute right away!
How to prepare for a job interview at OME
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
