At a Glance
- Tasks: Empower customers with beauty expertise and create lasting connections.
- Company: Join the revolutionary Charlotte Tilbury Beauty brand.
- Benefits: On-the-job training, exclusive product launches, and amazing staff discounts.
- Other info: Opportunities for career progression and a vibrant work culture.
- Why this job: Be part of a dynamic team that celebrates beauty and personal growth.
- Qualifications: NVQ-3 in Beauty Therapy and retail experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Various hours per week, Part time positions, Permanent contract.
About the Charlotte Tilbury Brand:
Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories.
Requirements:
A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.
- You can work at a fast pace to achieve and exceed KPI’s.
- You feed on the buzz of achieving your goals and being the best you can be.
- You not only meet expectations – you exceed them.
- “Teamwork makes the dream work” – is your working motto.
- You build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role.
- You champion the art of world-class artistry and an impeccable customer experience.
- You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
- You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
- You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.
You will have:
- Ideally an NVQ-3 in Beauty Therapy.
- Some experience as a Sales Advisor, ideally gained from a fast-paced environment such as beauty, retail or FMCG.
- Aspirations to be part of a beauty brand that disrupts the way it is seen – and continues to grow.
- A love for all things Charlotte Tilbury – and are not afraid to spread the word.
- Experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
Benefits:
- On the job training and the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made.
- Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
- The opportunity to be part of a company where we celebrate our achievements, and you are included.
- Real scope for growth and progression to support your own development.
- Exclusive launches of our incredible products before anyone else – and a full Charlotte Tilbury look once you pass your probation.
- An incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM…APPLY TODAY!
Beauty Expert employer: OME
Charlotte Tilbury Beauty is an exceptional employer that empowers its employees to thrive in a vibrant and inclusive work culture. With opportunities for professional growth through Charlotte's Magic Academy, exclusive product launches, and a generous staff discount, team members are celebrated for their contributions and encouraged to express their creativity. Located in Stockton, this role offers a chance to be part of a revolutionary beauty brand that values diversity and fosters lasting connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Expert
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including OME, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Beauty Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like OME that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at OME will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about OME and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at OME
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at OME, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at OME!
